Float PA (12 month FTC)

Kingsley Napley is an internationally recognised law firm based in Central London. We support individuals and businesses in resolving conflict, safeguarding their futures and maximising opportunities. Our wide range of expertise means that we can provide support for our clients in all areas of their business and private life. Many of our lawyers are leaders in their field and our practice areas are highly ranked by the legal directories.

Secretarial Services Department

To provide PA and DPS cover to all Practice Areas in the absence of personal assistants and document production specialists or during periods of high workload, as requested and allocated by the DPS & Float Team Leader or the Secretarial Services Manager.

Personal Assistant day to day duties:

• Coordination of tasks, delegating to DPs and AA teams ensuring the completed task is checked (as far as reasonably practicable) and ready to return to the fee earner. ? Typing short or urgent correspondence as and when required 
•  Producing documents which are too confidential and sensitive to be produced by DPS team
• Proactive diary management looking ahead at fee earner diaries to remind them of diary commitments and taking responsibility for ensuring that they have all supporting paperwork and information for each meeting or appointment
• Arranging internal and external meetings and conference calls ensuring the smooth running of such meetings making the appropriate arrangements for any internal meetings (e.g. room set up, ordering refreshments), liaising with other departments as required
• Attending meetings to take minutes as required
• Booking training and courses
• Organising and arranging travel bookings in conjunction with the Marketing team, including hotels/taxis/flights/insurances/IT equipment and producing/amending itineraries for all external appointments or trips 
• Providing pro-active client liaison including taking messages, passing on the information and dealing with queries as appropriate in a professional and  timely manner
• Dealing with new client enquiries made by phone and email and passing on the information obtained for consideration by relevant fee earner 
• Checking voicemails and emails when fee earners are away from the office, ensuring urgent messages are redirected as appropriate
• Helping fee earners to manage their email inbox by responding to clients to acknowledge receipt of emails (as requested) and filing emails (as directed)
• Escalating any issues or concerns to Team Leader or the SSM so that a resolution can be found in a timely manner