Specific duties:
- Working with the Head of Business Engagement and Project Managers and the practice areas around the firm to understand business operations, challenges, and their upcoming plans and priorities.
- Developing a good understanding of the firm’s existing applications, processes and systems.
- Keeping abreast of enhancements to our existing technology and marketplace developments.
- To assist the Head of Business Engagement and Project Managers in identifying, analysing and appraising stakeholder requirements and business benefits and producing detailed scoping documentation.
- Extracting business requirements using interviews, document analysis, workshops, surveys, business process descriptions, data analysis and task and workflow analysis.
- Inputting to and producing business cases to help evaluate the value to the business of any proposed initiatives.
- Proactively communicating and collaborating with internal clients to analyse business processes, needs and functional requirements. Producing requirements specifications and workflow processes documentation.
- To drive and challenge practice areas and to act as the liaison between the departments and IT Development team for business solution requirements, development and implementation.
- Work with requirements to create test scripts, plans and scenarios.
- Undertake system testing in line with scripts, plans and scenarios; providing comprehensive documentation of results.
- Co-ordinate user acceptance tests ensuring clients undertake test duties to established standards.
- Assist with overall project management by providing reports and feedback to the Project Manager, ensuring agreed deadlines are met.
- Working with the Project Managers and IT Development team to establish the technical vision and analyse efficient usability with functionality and performance.
- Review and update requirements, specifications, business processes and recommendations related to the proposed solution to ensure traceability of decisions and related changes.
- Assist in the implementation of business processes and initiatives and monitoring the achievement of perceived and intended business benefits
- Work with the wider PMO team to help develop and improve the way we undertake business analysis and projects generally.
- Develop and maintain effective relationships with internal clients. Be a point of contact for all business solution requirements and ensure appropriate guidance and co-ordination is provided.
- Be aware of and help to ensure the Firm is compliant with its legal obligations, industry regulations, organisational policies and professional codes.
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