You will need a confident telephone manner as the role will require answering the phone and picking up calls for the team when they are either on a call or working on urgent reports, and also taking credit/debit card payments from clients, for which we will provide training. Training will also be provided on Microsoft packages, including Word and Outlook, although a good working knowledge of these is essential.
It is important that you demonstrate self-confidence and the ability to use your own initiative, as well as excellent communication skills. Strong time management and organisational skills are also key, as is the ability to successfully manage your own workload and work both independently and as part of a team. An enthusiastic, positive, “can do” attitude with outstanding attention to detail will help you to excel within this role.
Previous administration experience within a Credit Control role would be desirable, but is not essential as training will be provided. In addition, experience of SAP and a basic understanding of credit vetting would be an advantage to this role.
Benefits package
Shoosmiths has an outstanding benefits package; we believe that all staff should be rewarded for their commitment to the continued success of the firm. These can include:
- A pension scheme with employer contributions of up to 5.5%
- Generous life assurance cover for peace of mind, up to 8 times salary
- Up to 23 paid working days holiday per annum with the option to buy up to 8 additional days. You can choose to 'flex' twice a year - January and July
- 'Happy Birthday!' - have a free day off to celebrate and a £50 voucher to spend! (We won't take it from your annual entitlement)
- Childcare vouchers which are not subject to tax or NI
- Interest free season ticket loans
- Staff introduction bonus scheme
- Corporate discounts on a wide variety of products and services
- Discounted conveyancing and legal advice, for instance for wills and family trusts
The application process
If successful, you will be contacted by a member of our recruitment team to attend an interview at our Northampton office
Background checks
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check. |