You will be required to work as part of the Estates Team by providing comprehensive and quality service to our clients both internal and external.
The individual will primarily be responsible for the management of the client suite. You will be expected to answer all telephone calls within 3 rings; maintain the meeting room diary in respect of booking meeting rooms, ordering refreshments, organising equipment needed (laptops, projectors, flipcharts etc); check and restock meeting room stationery; attend to adhoc requests from clients/staff for assistance with photocopying; maintain stock levels in the client suite and staff kitchen; place weekly shopping orders to restock where necessary; reply to email correspondence promptly, arrange couriers and taxis and sign for recorded/special deliveries.
In addition, a large part of the role is providing hospitality to our client suite. This involves preparing meeting rooms, configuring tables (please note the tables do need to be moved around during the week and an element of manual handling is involved). Making refreshments for the meetings, ordering, preparing and serving lunches and clearing away after the meetings. You will also provide assistance to the Estates Manager with administrative tasks within the office. This is a job share role and it is extremely important that the handover notes and communication is a priority |