Business Analyst

Term: Permanent
Working hours: Full-time
Team: Business Solutions
Location: Northampton
The firm

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work.

The role

Being part of or running of projects to identify and specify improvements to existing business systems and processes throughout the firm.

Main responsibilities
  • Liaise with key users in the identification and development of improvements to business systems.
  • Evaluate business requests and advise on suitability and implementation.
  • Carry out full business analysis to include requirements and solution.
  • Write product change specifications.
  • Have a good understanding of systems and technologies available.
  • Manage the delivery of projects into the associated sections.
  • Gain a thorough understanding of the business activities and processes appropriate to the sections assigned.
  • Carry out and manage testing of any solutions prior to implementation
  • Produce accurate and concise training documentation.
  • To work within the guidelines and procedures provided.
Skills and qualifications

Technical skills and competencies

  • Self-motivating with a flexible approach, including a drive to actively seek work and provide solutions
  • An inquisitive and analytical mind, but well grounded in reality.
  • A methodical and accurate worker, able to see tasks through to the end. 
  • The ability to express ideas clearly in speech, email and documentation.
  • The confidence, maturity and stature to deal effectively with colleagues in all parts and levels of the business.

Role-specific knowledge and expertise


  • Good understanding of IT systems and infrastructure.
  • Experience in process and requirements analysis.


  • Experience of Business Process Reengineering 

Experience, qualifications and other role-specific requirements


  • Good A Levels/BTEC


  • Qualified to HND/BSc level or above.
  • Experience in a law firm, professional services firm or other service sector industry

Additional details

Travel to other Shoosmiths offices will be necessary on occasions.

It is essential that the Business Analyst can work flexible or extended hours to complete some tasks outside of core business hours of 08:00 to 18:00 and at weekends.

Equal opportunities

Shoosmiths is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.