Administration Apprentice

Experience level: Entry level
Term: Permanent
Working hours: Full-time
Team: Recoveries Services
Location: Manchester
The firm

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work.

The team

Our Recoveries Services Group provides a complete range of debt recovery services utilising cutting edge technology and with specialists dealing with different debt types, all operating under a centralised management structure allowing us to deliver consistently excellent service. Our structure ensures we can provide a full range of volume recoveries and litigation options, whilst ensuring that we have the expertise and experience to deal with complex and technical issues arising from volume recoveries.

The role

The main purpose of this role is to provide administrative support to the teams in the Recoveries Services Practice Group.  

Main responsibilities
  • File management within the case management system
  • Completing assigned tasks within the case management system
  • Making and taking telephone calls from customers and clients and third parties
  • Assisting the department with any other administrative tasks as directed by your line manager
  • Taking personal responsibility for compliance with all relevant  regulatory requirements and  client and internal Service Level Agreements
Equal opportunities

Shoosmiths is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.