Knowledge Manager - Development

Closing date: 10/12/2020
Experience level: Intermediate
Term: Permanent
Working hours: Full-time
Location: Any office with national travel
The firm

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work.

The role

Advancing the firm’s knowledge management capabilities

  • Supporting the Head of Knowledge Management in the development and implementation of the firm’s knowledge management strategy
  • Acting as an advocate for knowledge management across the firm
  • Supporting the personal development of the firm’s professional support lawyers in terms of their legal knowledge, confidence and capability
  • Building relationships with external providers of knowledge management resources such as Thomson Reuters and Lexis Nexis
  • Supporting the knowledge management team in firmwide projects

Availability of know-how resources across the firm

  • Being an advocate of appropriate knowledge management resources such as precedents, drafting notes, practice notes, transaction manuals, negotiation guides and other materials to assist the legal advisers throughout the firm (and not merely those teams that have professional support lawyers)
  • Co-ordinating the activities of the firm’s professional support lawyers to ensure consistency across the firm’s knowledge management resources (this does not include line management of professional support lawyers, which will remain with divisional heads or their nominees)
  • Encouraging collaboration between professional support lawyers to develop resources that can be used in common across different parts of the firm
  • Encouraging standardisation of the manner in which know-how resources are described, stored and indexed to enable them to be located and used by legal advisers across the firm, including those outside the team in which those resources have been created
  • Working with those teams in the firm that do not have professional support lawyers to encourage production of knowledge management resources for those teams’ legal advisers and finding technical experts who can contribute know- how on development programmes
  • Work with the Development team to ensure the training matrix is kept up to date
  • Working with the firm’s professional support lawyers to co-ordinate the migration of the legal content of Channel 9 to the firm’s new intranet to ensure consistency across divisions and teams
  • Analysing the benefit to the firm of the legal resources supplied by external publishers including Practical Law and Lexis Professional Support Lawyers 

Consistency of quality of legal knowledge and skills across the firm

  • Ensuring that legal advisers across the firm receive updates on new legal developments
  • Co-ordinating delivery of consistent technical legal training across all parts of the firm
  • Co-ordinating adoption across the firm of new ways of training and of recording training
  • Encouraging the use of virtual training methods and so support agile working
  • Delivering or arranging training for legal advisers across the firm in common areas such as drafting techniques and writing skills

Consistency of quality of training materials emanating from the firm

  • Working with the professional support lawyer team on the further development of the firm’s technical training, developing and communicating new ways of developing lawyers in line with the changes such as the SQE
  • Working with the Learning and Development team to develop a mentoring framework for technical skills across the firm
  • Working with the Head of Knowledge Management to embed a learning culture
  • Working with the Head of Knowledge Management to embed a culture of effective supervision
Equal opportunities

Shoosmiths is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.