Credit Controller

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.

Our finance team are committed to providing an efficient and accurate service to our legal advisors and to other support functions.  At the centre of this is ensuring that the client and office accounts are kept up to date and invoices are produced accurately and in a timely manner.

We are looking for a experienced Credit Controller with over 5 years in Credit Control, preferably in a professional services environment.  The role consists of taking responsibility for one or more ledgers and following up payment of all outstanding bills, with specific attention to outstanding debt that exceeds agreed payment terms.

• They will need to be assertive and confident in dealing with clients by telephone and email, with a flexible and proactive approach to debt collection. Able to demonstrate that they understand how to make such a call effective in obtaining prompt payment.
• Liaise on a regular basis with partners and legal advisers to identify any queries and obtain further information as required by client to make payment.
• Dealing with general credit control enquiries such as copy invoices, statements, producing letters where appropriate, using Word based templates.
• Excellent written and verbal communication skills with ability to communicate at all levels.  
• Self-confident and able to use their initiative.
• Keen to contribute and support team
• Good organisational skills and ability to work to given timeframes
• A good working knowledge of Excel and basic reporting is required.
• Experience in using SAP in a Credit Control role.

Our approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.