Tech Delivery Manager

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.

Our Real Estate group is one of the largest real estate teams in the UK, advising an impressive range of clients across a variety of sectors.  The constant need to be in touch with market patterns, systems and process has become paramount especially in these times.  Technology can stand us apart from the rest.  We need technology to streamline our processes and turn the dials on efficiency and profitability.  Work smarter not harder is becoming a common theme in the market and the desire to embrace this involves technological understanding and expertise.

We are looking for a recent graduate, with experience in Business and Technology to assist in the innovation, design and implementation of performance enhancing systems across our market leading national real estate practice.  The role will work closely with our Divisional head, Business Manager and Professional Support Lawyers will be focussing on the use of technology to assist in efficiency and delivery of excellent client service.  A strong interest in tech coding and implementing process change is necessary as the candidate will be required to adapt and produce systems to a standard for use across the business.  Business acumen and project management experience will also be favoured.

• Assisting Divisional Business Manager in project meetings, idea generation, change management and technical knowledge behind systems.
• Being an ambassador and champion for the use of legal technology within the Real Estate division.
• Analysing and keeping up-to-date with the legal tech market to identify emerging trends and solutions to effective provision of legal services;
• Engagement with potential suppliers of technical solutions, implementing and evaluating the results of user testing to determine the effectiveness of the product.
• Tagging and technical set up for firm supported systems.
• Helping to maintain and enhance the Real Estate division’s Intranet on SharePoint to deliver knowledge and content to the division.
• Assist with Systems Strategy and mapping for the division.
• Maintain Systems and updates working closely with the PSL team on process.
• Data analytics and reporting.
• Assistance in project delivery and implementation of systems into the teams, encouraging the use of the systems and providing practical training
• Collaborating with our Information Systems department to deliver the above

• University undergraduate level minimum requirement – BSc/Ba
• Business experience and understanding from a professional service organisation. (preferred but not essential)
• Candidates should have a proven track record of supporting and working within a team.
• Troubleshooting and problem-solving skills essential.
• Project Management Skills
• An enquiring mind and genuine interest in changing processes.
• System use: HighQ, DocuSign, Contract Express, SharePoint, SAP, AI tech (Kira), Landscape, Infotrack, Searchflow, Land Registry portal, Lexis Draft, Microsoft Teams, WebEx;

Our approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.