Administration Assistant

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.

Our Litigation Services team in Scotland provide a broad range of commercial dispute resolution services, acting for clients across a number of key sectors and industries. 

The team covers a range of specialisms including commercial litigation, debt recovery, property litigation, insolvency, and lending and banking disputes.  The team litigates in the Court of Session and in Sheriff Courts throughout Scotland, and is also well-practiced in all forms of alternative dispute resolution, including mediation.

The team won ‘Debt Recovery Firm of the Year’ at the prestigious Law Awards of Scotland in 2016, 2017, 2018 and 2019 and is ranked in Tier 1 for Debt Recovery in the Legal 500.  It was also highly commended in “Litigation Team of the Year” category in the Scottish Legal Awards in 2019 and shortlisted again in that category for 2020.  Both of our partners, Andrew Foyle and Stuart Clubb are ranked lawyers in the Chambers UK guide.

The main purpose of this role is to provide administrative support to the teams in the Scottish Litigation team.

• File management within the case management system
• Completing assigned tasks within the case management system
• Making and taking telephone calls from customers and clients and third parties
• Assisting the department with any other administrative tasks as directed by your line manager
• Taking personal responsibility for compliance with all relevant  regulatory requirements and client and internal Service Level Agreements

You will need the following skills and experience:-

• IT literate with experience of using Word, Excel and the internet
• Good written, numeracy and oral communication skills
• Accuracy and attention to detail
• Ability to prioritise, be organised and efficient
• Flexibility with the capability to adapt to change, new practices and cope under pressure but with the ability to recognise when to seek assistance
• Able to integrate within a team and able to work on your own initiative
• Friendly and helpful approach
• A minimum of 5 GCSEs at grade C or above (or equivalent) to include Maths and English.

Performance Standard

• Act at all times in accordance with the Developable criteria
• Treat your colleagues, clients and their customers and third parties with respect
• Good timekeeping

Our approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.