Business Systems Analyst

Shoosmiths - UK Law Firm of the Year Winner at the Legal Week British Legal Awards 2015.

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work.

Our Recoveries Services Group (RSG) provides a complete range of debt recovery services utilising cutting edge technology and with specialists dealing with different debt types, all operating under a centralised management structure allowing us to deliver consistently excellent service.

The Operations Team is based at The Lakes, however the team covers all areas of RSG regardless of office location. It is made up up of five different areas;

• The new business team is responsible for opening and incepting new cases, conflict searching and obtaining HMLR official copies where required.
• The financial transactions team cover all of the financial aspects involved with running an RSG case.
• Our statistical analysis team carries out the reporting for the majority of our clients - these are standard reports but also bespoke reports created to meet the clients needs. They also provide internal analysis on various systems used within RSG.
• The Visualfiles team comprises of system administrators and business analysts. They work closely with the Business and IS teams to ensure the smooth running of Visualfiles.
• Best practice is also included in Operations. This involves reviewing current processes to see where they can be streamlined and improved.

Shoosmiths are seeking an experienced Business Systems Analyst to join on a temporary basis as a backfill on the team. The role will act as a key liaison between the Recoveries Services Group and IT, specifically covering the following areas:

• FTP sites and Data Exchange between Shoosmiths and Clients
• 3rd party integrations
• Review of current Bulk Instruction process with the view of streamlining
• Design and maintenance of Microsoft SharePoint Sites

No Recruitment Agencies please. 

As a Business Systems Analyst, you will work closely with the business and identify improvements that can be made using Microsoft Integration Technologies (e.g. BizTalk, SQL Server Integration Services, DTS, etc.). You will therefore liaise closely with key business users within the RSG Team across the UK on a day-to-day basis and fully document results of the analysis.

You will then put forward proposed changes and work closely with the IT department to deliver solutions within reasonable timescales, acting as a conduit between the business and IT throughout.  

Moreover, your remit will also include testing of new solutions to ensure needs are met and that changes do not adversely affect existing systems, as well as providing accurate and concise training documentation to be utilised by the business teams.

The ideal candidate will have a sound knowledge of IT systems, specifically integration and infrastructure and a track record of process and requirements analysis. Furthermore, experience of business process re-engineering and also Microsoft Integration technologies would be preferred. Sector experience in either Debt Recovery, Financial Services or Law Firms would also be desirable. 

Essential experience:

• Good understanding of IT systems, integration and infrastructure.
• Experience in process and requirements analysis.

Desirable experience:

• Experience of Business Process
• Use of Microsoft Biztalk.
• Experience of Debt Recovery Process
• Experience in a law firm, professional services firm or other service sector industry 

Additional details

• Travel to other Shoosmiths offices may necessary on occasions.
• It is essential that the Technical Business Analyst can work flexible or extended hours to complete some tasks outside of core business hours of 08:00 to 18:00 and at weekends.

You may also have experience in the following: Technical Business Analyst, Business Analyst, Process Improvement Specialist, Junior Business Analyst.

Benefits package 

Shoosmiths has an outstanding benefits package; we believe that all staff should be rewarded for their commitment to the continued success of the firm. These include:

• A pension scheme with employer contributions of up to 5.5%
• Generous life assurance cover for peace of mind, up to 8 times salary
• Up to 23 paid working days holiday per annum with the option to buy up to 8 additional days. You can choose to 'flex' twice a year - January and July
• 'Happy Birthday!' - have a free day off to celebrate and a £50 voucher to spend! (We won't take it from your annual entitlement)
• Childcare vouchers which are not subject to tax or NI
• Interest free season ticket loans
• Staff introduction bonus scheme
• Corporate discounts on a wide variety of products and services
• Discounted conveyancing and legal advice, for instance for wills and family trusts

If you'd like to enquire about the salary, please feel free to get in touch with me via matthew.mercer@shoosmiths.co.uk or 03700 863 267. 

The application process

We will aim to respond to you within 3-4 working days following your application. If successful, you will be contacted by a member of our recruitment team for an informal telephone discussion. There will be one interview stage which will be held at our Northampton office (Victoria House, 3 Victoria Street, Northampton, NN1 3NR). 

Interested but have further questions? Get in touch with me directly via email (matthew.mercer@shoosmiths.co.uk), phone (03700 863 267) or LinkedIn (https://www.linkedin.com/in/matthew-mercer-91811a25). 

Background checks

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted.  These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check.

Shoosmiths is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.