Junior Office Administrator - Billing & Sweeps

Shoosmiths - UK Law Firm of the Year Winner at the Legal Week British Legal Awards 2015.

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work.

Our Recoveries Services Group provides a complete range of debt recovery services utilising cutting edge technology and with specialists dealing with different debt types, all operating under a centralised management structure allowing us to deliver consistently excellent service. Our structure ensures we can provide a full range of volume recoveries and litigation options, whilst ensuring that we have the expertise and experience to deal with complex and technical issues arising from volume recoveries.

The Operations Team is based at the Lakes although the team work for all areas of RSG regardless of office location. It is made up up of five different areas;

• The new business team is responsible for opening and incepting new cases, conflict searching and obtaining HMLR official copies where required.
• The financial transactions team cover all of the financial aspects involved with running an RSG case.
• Our statistical analysis team carries out the reporting for the majority of our clients - these are standard reports but also bespoke reports created to meet the clients needs. They also provide internal analysis on various systems used within RSG.
• The Visualfiles team comprises of system administrators and business analysts. They work closely with the Business and IS teams to ensure the smooth running of Visualfiles.
• Best practice is also included in Operations. This involves reviewing current processes to see where they can be streamlined and improved.

We are seeking a Junior Office Administrator to join the financial transactions team within Operations, specifically working within the Billing and Sweeps area. You will support a number of legal case teams in the Recoveries Services Practice Group.

This is a fantastic opportunity for a candidate looking to secure their first office-based administration role and to gain finance experience. You will receive full training on all the relevant finance and reporting systems (including SAP and Excel) which will ensure you’re best equipped to identify areas of improvement and deal with more complex tasks.

The main purpose of your role as a Junior Office Administrator will be to provide support to your colleagues within the Recoveries Services department. You will act as a confident point of contact for our clients in relation to general financial enquiries and ensure that all financial transactions are compliant with all relevant regulatory requirements.

You will produce and submit client bills and ensure all bills, reports and remittance are submitted in line with our clients’ expectations. You’ll have an analytical mind-set and a natural problem-solver, as you will investigate any discrepancies between the different systems, as well as discrepancies concerning general financial queries from the business.

In addition, you’ll have personal responsibility for compliance with all relevant regulatory requirements, as well as client and internal Service Level Agreements. Furthermore, you will also assist with completing daily reports and management information. 

We are looking for organised and efficient candidates who have the ability to prioritise whilst maintaining accuracy and attention to detail. You will need to be able to use your own initiative to carry out tasks independently when necessary, but as collaboration is key at Shoosmiths, you will also need to be able to work alongside team members. Our open plan offices make it easy for you to work together with your colleagues and achieve your goals.

We pride ourselves on our ability to deliver a quality service to both internal and external clients with a friendly and helpful approach and so are looking for candidates who can demonstrate this too. Excellent written and verbal communication and listening skills will help you achieve this. You will need to be IT literate with experience of using Word, Excel and the internet and have good numeracy skills.

As part of our busy Recoveries Services team, you will be flexible with the capability to adapt to change, adopt new practices and cope under pressure but with the ability to recognise when to seek assistance. Good numeracy skills as well as a track-record of using Excel are also required.

We work hard here and expect you to as well but a healthy work/life balance remains important to us.

For this role, you will need a minimum of 5 GCSEs grades A-C (or equivalent) to include Maths and English.

Benefits Package

Shoosmiths has an outstanding benefits package; we believe that all staff should be rewarded for their commitment to the continued success of the firm. These can include:

• A pension scheme with employer contributions of up to 5.5%
• Generous life assurance cover for peace of mind, up to 8 times salary
• Up to 23 paid working days holiday per annum with the option to buy up to 8 additional days. You can choose to 'flex' twice a year - January and July
• 'Happy Birthday!' - have a free day off to celebrate and a £50 voucher to spend! (We won't take it from your annual entitlement)
• Childcare vouchers which are not subject to tax or NI
• Interest free season ticket loans
• Staff introduction bonus scheme
• Corporate discounts on a wide variety of products and services
• Discounted conveyancing and legal advice, for instance for wills and family trusts

If you'd like to enquire about the salary, please feel free to get in touch with me via matthew.mercer@shoosmiths.co.uk or 03700 863 267.

The application process

We will aim to respond to you within 3-4 working days following your application. If successful, you will be contacted by a member of our recruitment team for an informal telephone discussion. There will be one interview stage which will be held at our Northampton office. 

Click apply now to be considered!

Interested but have further questions? Get in touch with me directly via email (matthew.mercer@shoosmiths.co.uk), phone (03700 863 267) or LinkedIn (https://www.linkedin.com/in/matthew-mercer-91811a25).

Background checks

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted.  These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check. 

Shoosmiths is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.