HR Operations Manager

A successful HR Operations Manager will work closely with the Head of HR & L&D and the other HR / L&D managers, to improve business performance, through acting as a key point of contact for S&B staff on all operational HR matters.

Stevens & Bolton are seeking an experienced generalist (with solid Professional services experience) who can partner with senior stakeholders from across the firm to challenge and support the development of existing working practices and behaviours.

Operating across multiple levels, the HR Operations Manager responsibilities will range from day-to-day employee relations to all stages of HR Project work from inception to delivery.

Key Responsibilities

• Assist in the further development of the HR function and the service it provides to the business;
• Understand and interpret HR needs for each department and provide practical advice from a commercial perspective but also within the bounds of the relevant legislative framework;
• Work with the head of HR & L&D to manage HR operations and implement policies and practices as relate to the employee lifecycle;
• Support the coaching and upskilling of partners, Heads of Departments (Partners) and Business Services managers in the development of their people management skills;
• Work with the wider HR team and stakeholders across the business on various HR & L&D projects;
• Manage and support the key annual operational activities such as promotions, budgeting and salary review;
• Keep up to date with and support the annual market intelligence and benchmarking activities for salaries and remuneration;
• Proactively encourage a culture of regular constructive feedback;
• Create meaningful impact in priority areas such as talent retention and employee engagement and motivation;
• Assist with the coaching and upskilling of junior members of the HR team.

Desired skills & experience

• Previous HR experience with a current grade of Manager or Business Partner; 
• Previous experience of working in a legal or professional services partnership;
• A credible individual who can influence stakeholders across the business; 
• Experience of solving people issues;
• Ability to facilitate and guide junior team members on HR service delivery;
• Commercially astute and a good understanding of the practical application of HR
• Excellent written and verbal communication skills
• Integrity and discretion
• Ability to inspire confidence and respect at all levels
• Flexible in thinking and approach
• A self-starter who can integrate quickly

Personal attributes

• Excellent organisational skills
• Commitment to high standards and an unwavering attention to details
• Enthusiastic, out-going and pro-active in approach
• Enjoys working within small teams and able to support others when required
• Strong problem solving skills

Benefits

• Competitive base salary
• Pensions Scheme (5% employer contribution)
• Private medical insurance
• Permanent health insurance
• Life assurance
• Travel – option to apply for an interest free loan for a season ticket or parking permit.
• Enhanced maternity/paternity pay (after sufficient service)
• Comprehensive flexible benefits package including:
  • Critical illness insurance
  • Buy/Sell holiday scheme
  • Dental insurance

Hours of work

Core hours are 09:00 – 17:30 with potential for flexible working arrangements.

Stevens & Bolton is one of the largest teams of lawyers in the South outside London. Independently recognised as one of the UK's leading national law firms we build deep relationships with our clients, whose satisfaction with our services is the true measure of our success.

Our single office approach ensures excellent communications and efficient co-ordination of our resources. We handle complex and strategic work for our clients, but appreciate the importance of value for money, commercial awareness and flexibility. International work is as important to us as our domestic practice and we regularly work with many carefully selected law firms around the world.

We want enjoyment to be a primary driver in the working day - and a key 'reason to be here' for our employees. It's a philosophy that comes from the top and cascades through the organisation. It is upheld through a combination of factors: delivering quality in everything we do; securing stimulating, challenging work that stretches and rewards; employing truly distinctive, diverse people who willingly engage, collaborate and support; committing to continuous development for everyone; and providing a sustaining environment in which people can learn and grow.