Client Finance Administrator

PQE: Not applicable
Term: Permanent
Working hours: Full-time (Monday to Fri - 37.5 HRS p/w)
Department: Commercial Litigation and Dispute Resolution
Location: Ipswich or Chelmsford
The firm

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 500 lawyers and legal professionals based in Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally.

Our business is divided into four principal practice groups: property (including planning and environmental); corporate services (including banking and finance, corporate, commercial, data protection, employment, immigration, and tax); litigation and dispute resolution (including IP); and private client advisory (including family).  

Within these practice groups, we have deep sector expertise, spanning agriculture and landed estates, charities and social enterprise, construction, ecclesiastical, education, energy and utilities, family businesses, food, healthcare and care homes, housebuilding and social housing, leisure and tourism, natural capital, public sector, real estate investment, retail and automotive, shipping and international trade, technology and telecoms and transport and logistics.

With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.

However, it our culture that makes us stand out. We are truly collaborative, inclusive and caring and our motto is “Not just a firm, a family”.

The department

Birketts is now recruiting for an ambitious, driven and forward thinking Client Finance Administrator (CFA) to come and join our growing team in our Chelmsford office. You will join a highly successful, leading Commercial Litigation/Debt Recovery team.

The Debt Recovery Team acts for a wide range of clients, from major PLCs, through to SMEs and family owned businesses. The Debt Recovery Team prides itself on developing relationships with its clients that assist in resolving debtor issues quickly and with minimum fuss. Many of its clients have been clients of the Debt Recovery Team for many years.

Accountabilities

The purpose of the role is to work as part of the business services team to provide professional, high level finance administration support to the wider Commercial Litigation/Debt Recovery team.

Accountabilities will include:

  • Generating regular credit control reminder letters, emails and statements to clients
  • Liaising with client by email, letter and telephone in a timely and professional manner regarding unpaid and outstanding debts
  • Arranging aged debt meetings providing proactive assistance in order to resolve issues and speed up the payment process
  • Keeping accurate and up to date records of all debt, ensuring that items are followed up and escalated to the central credit control officer at the appropriate point in time
  • Keeping the team leader up to date with any potential issues with a client's ability to settle bills or general dissatisfaction
  • Resolving queries both internally and externally with regards recent and outstanding invoices
  • Arranging aged debt meetings providing proactive assistance in order to resolve issues and speed up the payment process
  • Keeping the team leader up to date with any potential issues with a client's ability to settle bills or general dissatisfaction.
  • Actively work with fee earners to close inactive or dormant matters.

Professional Skills:

  • To immediately clarify instructions from fee earners should they be unclear or if deadlines are not made explicit
  • To respond to internal and external telephone enquiries, regarding invoices and finance, politely and professionally, logging information appropriately.

General Approach

  • To show a positive approach and interest in the work that your fee earners are undertaking;
  • Show initiative when responding to queries and actively try to seek solutions to problems;
  • To support and build working relationships with your own fee earners as well as other members of the team and to actively work for the interests of the whole team, specifically regarding finance systems and finance administration;     
  • To support and build working relationships with your colleagues in the secretarial team.
The candidate

This is a fantastic opportunity to be part of a dynamic and growing team dealing with high quality and varied work.

We are looking for:

  • To support and build working relationships with your own fee earners as well as other members of the team and to actively work for the interests of the whole team
  • Proven experience of working in a finance / credit control capacity  
  • Excellent written and verbal communications and ability to communicate effectively with a broad range of individuals
  • Excellent IT skills, including Outlook, Word, PowerPoint and Excel
  • Positive and enthusiastic approach to team work
  • Adaptable and flexible
  • Self-motivated, ability to use initiative and provide pro-active support to fee-earners
  • Ability to pay attention to detail and check own work
  • Reliable and well organised
  • Ability to remain calm and work under pressure to meet strict deadlines
  • Commitment to ongoing learning and development.
Equal opportunities

We are proud to offer a competitive total rewards package designed with our colleagues’ health, wealth and wellbeing in mind.

We are committed to recruiting individuals on merits of suitability for each role, based on qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

Benefits

One of the best things about joining Birketts is our rewards package. At Birketts, we are appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • 25 days holiday (FTE) plus Bank Holidays, rising with service or promotion to maximum 30 days.
  • Long Service holiday award – 1 extra week every 10 years continuous service
  • Private Healthcare with BUPA (offered after probation is passed)
  • Scottish Widows Pension Scheme (5% employer / 5% Employee)
  • Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share)
  • Life Assurance   - 4 x salary / Permanent Health Insurance
  • Paid ESG day (Environmental, Social and Governance)
  • Enhanced Maternity/Paternity Leave
  • Subsidised gym membership
  • Electric car scheme
  • Eye Care Voucher
  • Agile Working Policy
  • Dress for your day policy.