Reception & Facilities Assistant

Birketts is a full service, top 100 UK law firm, operating in Cambridge, Chelmsford, Ipswich, Norwich and the surrounding areas.

With a rich heritage spanning over 150 years we’ve built an enviable track record advising businesses, institutions and individuals in the UK and internationally.
Throughout our history our ethos has remained simple: we provide clear legal advice and value and insight to our clients.

We set out to truly understand our clients’ needs and help realise their ambitions.

We believe that through this approach and a combination of technical excellence and high quality service we can develop long-lasting partnerships and become our clients' solicitor of choice.

To provide a highly professional and pro active facilities service and reception cover to contribute to the smooth and efficient running of the office.

• Book meeting rooms and organise refreshments as required
• Prepare and clear  meeting rooms
• Maintain and monitor stationary requirements
• Post duties cover, including all incoming and outgoing couriers
• Cover reception from time to time and meet and greet clients, staff and visitors to reception
• Answer the telephone in a professional and timely manner
• Scanning/photocopying/binding as required
• Ensure the office is presented to a high standard at all times particularly the communal and client facing areas
• Ad-hoc duties as required (i.e. going to get milk and provisions)
• Ensure the appropriate health and safety procedures are followed such as the fire procedure
• Assist with general administration tasks

• Excellent written/verbal communication skills
• Team player
• Good customer service skills
• Strong organisational skills
• Trustworthy and discreet
• Polite and friendly telephone manner

• Proven experience of working in a customer facing office environment
• Ideally have front of house reception experience
• IT Literate (Microsoft Outlook and Word)

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.