Term: Permanent
Working hours: Full-time
Department: Housebuilders
Location: Norwich
The firm

Birketts is an ambitious full service, top 100 UK law firm, operating in East Anglia, London and the surrounding areas.  With a rich heritage spanning over 150 years we’ve built an enviable track record advising businesses, institutions and individuals in the UK and internationally.

Throughout our history our ethos has remained simple: we provide clear legal advice and value and insight to our clients.

We believe that through this approach and a combination of technical excellence and high quality service we can develop long-lasting partnerships and become our clients' solicitor of choice.

The department

We act for five of the top ten national housebuilders, together with a significant number of other national housebuilders and SME developers.

Our dedicated plots sales team is also available to assist you through to the end of your development and has a long track record of managing plot sales. 

We regularly deal with residential and mixed-use schemes ranging in size from 5 to 5,000 units.

Purpose of job

Depending on experience, the role will manage your own files and/or will provide professional, proactive, high level legal support to an allocated group of fee earners and to the wider fee earning team.


Playing an important role within the team you will be responsible for:

  • File opening including checking compliance requirements;
  • Dealing with reservation agreements received from Housebuilder clients and, using a case management system, producing the contract package for the lawyers acting for buyers and notifying all parties;
  • Preparation of documentation using a case management system following exchange of contracts to include engrossment of deeds, notifying all relevant parties;
  • Liaising with clients, producing completion statements to be sent to buyer’s lawyers;
  • Using the case management system, producing the paperwork required for completion to include statements for the accounts department and also the clients’ accounts teams;
  • Preparing narratives and bills and keep billing up to date;
  • Maintaining and updating the weekly status reports on matters as required by the team manager;
  • Liaising with the land registry on approval of estate plans and requisitions raised following completion to include preparation of the paperwork required in order to release restrictions or notices at the registry;
  • Managing a case load as required;
  • Scheduling and managing deeds to ensure records are kept up to date.

Professional Skills:

  • To immediately clarify instructions from fee earners should they be unclear or if deadlines are not made explicit;
  • To respond to internal and external telephone enquiries politely and professionally and take accurate telephone messages(name/number/company), passing them on to the relevant fee earners etc.;
  • To proactively support other members of the team and to provide cover as and when necessary to ensure that work is completed to a high standard and meets the required deadlines.
  • To provide full support to fee earners in the full range of activities that are performed and to carry out any other duties as reasonably requested.

General Approach

  • The ideal candidate for the role will be an enthusiastic team worker with previous office administration experience looking for an opportunity to join a dynamic market leading firm. Previous administration experience within a legal environment would be advantageous but not essential
  • You will be enthusiastic and well organised individual with a positive attitude and excellent communication skills. Excellent IT ability will be required, with good knowledge of MS Office products (Word, Excel, Outlook). You will have strong time management skills, able to manage a varied workload and work efficiently and effectively under pressure and to deadlines.
  • To show a positive approach and interest in the work that your fee earners are undertaking;
  • Show initiative when responding to queries and actively try to seek solutions to problems;
  • To support and build working relationships with your own fee earners as well as other members of the team and to actively work for the interests of the whole team;
  • To support and build working relationships with your colleagues in the team and to actively get involved in working activities within the team. 


The candidate
  • Educated to GCSE or O level standard or equivalent.
  • The role may suit a recent law graduate who is looking for a career in the law or a candidate with a strong property administration background. 
  • Excellent computer/technical skills in particular working knowledge of Microsoft Office suite of software including Outlook, Excel, Word and PowerPoint;
  • Excellent spelling and punctuation;
  • Strong written and oral communication skills. Ability to communicate with colleagues at all levels of seniority and liaise effectively with other internal departments and external contacts;
  • Ability to use discretion;
  • Positive and enthusiastic approach to team work;
  • Good telephone manner;
  • A flexible, highly motivated, proactive and ‘can do’ working style;
  • Self-motivated, ability to use initiative and provide pro-active support the Commercial Property team;
  • Ability to pay attention to detail and check own work;
  • Good organizational skills, able to prioritise, make decisions and work effectively within a sometimes pressurised environment;
  • Commitment to ongoing learning and development.
Equal opportunities

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.