Learning & Development Officer

Birketts is an ambitious full service, top 100 UK law firm, operating in East Anglia, London and the surrounding areas.  With a rich heritage spanning over 150 years we’ve built an enviable track record advising businesses, institutions and individuals in the UK and internationally.

Throughout our history our ethos has remained simple: we provide clear legal advice and value and insight to our clients.

We believe that through this approach and a combination of technical excellence and high quality service we can develop long-lasting partnerships and become our clients' solicitor of choice.

At Birketts, our passion is to provide and deliver high quality legal advice but we also deliver a great experience when it comes to your career too!

Birketts is currently recruiting for a Learning & Development Officer (L&D) to come and join this friendly and proactive team.  The L&D Officer is an exciting role, where you will train our new joiners to the business, whether that be from our Business Services team, Trainee Solicitors or new Partners. All will receive induction training on all Birketts systems (inhouse and external) as well as providing development opportunities to existing staff. All training is performed either face to face in a classroom environment or held virtually.

We encourage and enable smart working and flexibility and foresee this role being performed 3 days from any of our offices and 2 days from home (Tuesday's must be based in our Ipswich office for new inductions).

The role provides fantastic career development opportunities within our dynamic Learning & Development Team and we will support you in studying towards the CIPD Level 3 or 5 qualification in Learning and Development.

As the L&D Officer, you'll support the development and delivery of induction for new starters, business as usual IT Training programmes and training delivery.  Along with the project managment of the training design and delivery for changes to IT systems.

Other accountabilities include but not limited to:

• Delivering and developing Induction programme in line with firm and Learning and Development (L&D) strategy.  Liaising with appropriate stakeholders to ensure Inductees needs are established and met.
• Working with appropriate stakeholders to project management L&D’s element of changes to IT systems.
• Carrying out Training Needs Analysis (TNA).
• Designing both formal and informal learning interventions with accompanying materials such as handouts, exercises and trainer notes.
• Contribute to and assist with quality assurance of electronic learning materials.
• Ensuring the learning environment and resources support learner needs.
• Assisting the Head of L&D  in evaluating the effectiveness of training programmes and learning outcomes.
• Appropriate record keeping on training delivered to assist the L&D Administrator in ensuring that data is accurate.

We are looking for candidates who have experience in delivering Training, preferabbly gained within a professional services environment but we will consider most working training backgrounds, ideally your experience will be in systems training with strong coaching and training delivery skills and an understanding of the Learning & Development Training Cycle.

Key Skills:

• Recognised training qualification or a willingness to obtain
• Experience in delivering IT systems training.
• Coaching and training delivery skills
• Understanding of Learning & Development and the Training Cycle
• Interpersonal effectiveness.

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

Benefits

One of the best things about joining Birketts is our rewards package. At Birketts we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award – 1 extra week every 10 years continuous service
• Agile Working Policy
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share)
• Paid CSR day
• Enhanced Maternity/Paternity Leave
• Season Ticket Loan
• Subsidised gym membership
• Eye Care Voucher
• Private Healthcare - BUPA
• Life Assurance   - 4 x salary / Permanent Health Insurance
• Dress for your Day Policy
• Discounted legal services.

For further details about this exciting role, please email harriet-griffiths@birketts.co.uk.