Learning and Development Adviser

Farrer & Co is synonymous with the highest quality legal advice and service.

We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.

Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us.

Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them.

Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values.

At the heart of Farrers lies a commitment to its people, their knowledge and their development. The Knowledge, Learning & Development team supports our people to achieve their full potential, thereby underpinning the success of the firm itself.

Farrer & Co is one of the country's leading law firms and our clients demand the very best legal service.  Behind that lies a significant investment in the knowledge, learning and development of both our lawyers and business services staff. Market-leading technical knowledge is essential and we work with all areas of the firm to ensure that our technical know-how is second to none. Sophisticated knowledge management systems enable efficient information sharing and thereby benefit our people and clients alike. We also know that the needs of our clients are constantly changing. Our culture of continuous learning and development constantly takes skills to the next level and thereby gives us the edge in all that we do.

To provide comprehensive support to the learning and development needs of the firm across all areas of the business with a particular focus on managing our Learning Management System, improving efficiency through the identification and introduction of new working methods; championing the team and its role in meeting the firm's strategy.

• Assist the Senior L&D Manager in designing every element of our Learn.Know.Grow syllabus on an annual basis.
• Together with the Senior L&D Manager, and others, consider new technologies and ways of delivering blended learning solutions.
• Manage the Learning Management System (LMS) which captures all events falling under the Learn.Know.Grow syllabus – including being the point of contact with the LMS provider, updating course details, managing attendance at courses and events, uploading course materials, collating feedback, producing reports, training individuals to use the system and dealing with end user requests. 
• Assist the Senior L&D Manager with the organisation of all of our internal training events falling under the Learn.Know.Grow syllabus from start to finish including:
  • liaising with barristers' chambers and other providers regarding speakers for in-house seminars;
  • inputting the training into our LMS;
  • designing and issuing course invitations using our team’s branding;
  • producing documents and materials for programmes and events held internally;
  • setting up Zoom details and/or checking room availability and working with other teams to ensure L&D events are set up as required;
  • meeting/greeting trainers (virtually or in person);
  • hosting training sessions ensuring that all attendees feel welcome; and
  • managing the invoicing process for firmwide L&D events and other L&D activities.
• “Own” the team’s L&D intranet pages, action intranet updates using Sharepoint software, and make suggestions for improvement.
• Update the intranet on a weekly basis with details of forthcoming L&D events.
• Manage the Inn Group training programme hosted by the firm, and liaise with representatives from the other Inn Group member firms regarding the wider Inn Group training programme.
• Manage the language training programme and trainer relationship.
• Maintain accurate records of L&D contacts in InterAction.
• Support individuals in maintaining their reflective learning records and be a point of contact for their queries relating to legal professional bodies' training compliance.
• Ensure incoming queries are actioned or forwarded as appropriate.
• Manage bookings for Business Services team members’ external training.
• Provide general L&D administrative support as and when required.

• A minimum of two years’ experience working in the L&D team in a professional services (or similar) environment. Experience in law firm would be an advantage.
• An enthusiasm for IT and technology projects including:
  • Being a confident user of IT systems including MS Office 365; and
  • Experience of working with a Learning Management System.
• An awareness of the commercial world.
• An interest in networking and building your profile.
• A desire to work in a well-established, fast-paced team which values an innovative, solutions focussed approach.

• Good command of the English language.
• Good communication skills and a confident approach.
• Proactive and prepared to use initiative.
• Ability to work well under pressure and deal appropriately with demanding and sometimes challenging clients.
• Excellent attention to detail.
• Excellent organisational skills with the ability to multi-task and prioritise work.
• Team player with an enthusiastic manner.

• You will have obtained good grades at Advanced Level or equivalent and have 5 GCSEs (including English Language) at grades A to C.

The hours of work for this opportunity are 9:30am-5:30pm but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary and in response to client demand.

Open to flexible working.

Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.