Client Onboarding Officer

Term: Permanent
Department: Risk
Location: Belfast

Fieldfisher Client Onboarding Officer Role and Responsibilities

The role of Client Onboarding Officer is to assist with the onboarding of new matters and new clients within Fieldfisher's systems, and to assist management and fee-earners in such ad-hoc tasks as would make use of their abilities. The role is primarily divided between two functions, Client Due Diligence and Conflicts Clearance. 

Client Due Diligence

  • Researching clients using the firm's systems or public sources to meet our regulatory requirements on Client Due Diligence
  • Communicating clearly with the Partnership what may be required of Clients to fulfil said requirements
  • Advising on CDD requirements for our overseas offices which may differ from the UK approach
  • Using screening tools to carry out risk assessments at client inception and also when CDD records are updated to see whether the client presents a higher than usual risk of money laundering
  • Carrying out research to establish whether there is any adverse press about a prospective client and assessing its relevance
  • Carrying out searches to identify whether a client is a politically exposed person and preparing emails for Senior Management's approval
  • Carrying out research on the source of wealth and funds and assisting with advice on this to the partners and fee-earners advising
  • Filing appropriately and diligently so that centralised records of client approvals are maintained
  • Escalating issues or concerns to management in an effective manner

Conflicts Clearance

  • Carrying out conflicts searches using data submitted by partners and other fee earners
  • Reporting back to the partner/ fee earner on the results of the search Identifying potential conflicts issues and escalating them to more senior members of the Compliance team

Ad Hoc Assistance

  • Assisting Fee-Earners, PAs and other business services colleagues on frequently asked questions relating to billing and file opening
  • Assisting the Money Laundering Reporting Officer with research surrounding suspicious actively reports
  • Providing Training on Onboarding issues (e.g. AML / Conflicts)


The Firm

Fieldfisher is a European law firm with market leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technologyfinance & financial services, energy & natural resourceslife sciences and media.

Our growing European network of offices supports an international client base alongside our Silicon Valley and China colleagues. We also work in a number of other jurisdictions through dedicated country teams.

Among our clients we count social media sites and high street coffee chains as well as pharmaceutical, life sciences and medical devices companies, energy suppliers, banks and technology leaders. Clients choose to work with us because we deliver commercial, pragmatic and innovative solutions through our exceptional legal expertise and experience, on time and on budget.

Our network has more than 1,550 people working across 25 offices providing highly commercial advice based on an in-depth understanding of our clients' needs. We operate across our offices in AmsterdamBeijingBelfastBirminghamBolognaBrusselsDüsseldorfFrankfurtHamburgLondonLuxembourgManchesterMunichMilan,ParisRomeShanghaiTurinVenice and Silicon Valley.

In June 2019, Fieldfisher was awarded a 5 star ranking for client service by The Legal 500. It was one of only five firms in the top 25 list of UK-headquartered firms to receive 5 stars based on client feedback.

2018 saw Fieldfisher named Law Firm of the year at the Legal Business Awards. In 2017, we were named Law Firm of the Year in Western Germany at the Juve Awards, and Law firm of the Year at the British Legal Awards.

The firm was ranked in the list of top 20 most innovative law firms in Europe in the FT Innovative Lawyers Awards 2018.

Fieldfisher's Condor Alternative Legal Solutions won the award for 'New Business and Service Delivery Models’ at the FT Innovative Lawyers Europe Awards 2017. We also won Personal Injury Team of the Year at the Solicitors Journal Awards 2017.

Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.