Head of Knowledge & Information Services

Term: Contract
Duration: 1 year
Department: Information Services
Location: London
The Firm

Fieldfisher is a European law firm with market leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technology, finance & financial services and energy & natural resources.

Our growing European network of offices supports an international client base alongside our Silicon Valley, Beijing and Shanghai teams. Among our clients, we count social media sites and high street coffee chains through to pharmaceutical, life sciences and medical devices companies, energy suppliers, banks and FTSE 100 companies.

Clients choose to work with us because we deliver commercial, pragmatic and innovative solutions through our exceptional legal expertise and experience, on time and on budget.

We have more than 600 lawyers spread over nine locations, all providing highly commercial advice based on an in-depth understanding of our clients' needs. We operate across our offices in Amsterdam, Brussels, China, Paris, Germany, Italy, UK, and the US - Silicon Valley. In the UK, we have approximately 700 people working in the London, Manchester and Birmingham.

The firm is growing rapidly and its revenue for 2016/17 was £165 million. The UK accounts for approximately 70% of the headcount.

The Team

We are looking for a highly organised and motivated individual to Head the Knowledge & Information Services team for a 1 year maternity cover.

This role is to oversee the firm's award winning Knowledge & Information Services team and be responsible for managing the delivery and integrity of the firm's Knowledge Management offering. Maintaining subscriptions to our electronic resources, negotiating contracts for any new resources is also a large part of this role.

Responsibilities
  • Supervision and management of the K&IS team
  • Implementing the firm's knowledge management strategy
  • Promoting a culture of knowledge sharing across the firm
  • Overall collection management & budgetary responsibility for the firm's departmental libraries & online resources.
  • Maintaining relationships with new & existing vendors and the negotiation/re-negotiation of contracts
  • Evaluate new technologies and understand how they would impact the firm's KM service
  • Co-ordinating trials of new sources where necessary, and advising fee earners on resources.
  • Work alongside the PSLs, HR and L&D functions to ensure alignment of professional learning and Knowledge Management offerings.
  • Ownership of the firm's document automation programme.
Key Skills & Experience
  • Prior experience of working within a KM role.
  • Experience of operating at a senior level and of management.
  • Excellent relationship building skills and the ability to deal with staff at all levels.
  • An interest in knowledge, technological advances and their potential impact on the firm's knowledge systems.
  • Experience of creating and implementing new programmes and policies on time and within budget.
  • Managing Know-how and legal support databases.
  • Communicating progress of K&IS team and of project work.

Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff.  All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role