1. Provide a high quality legal service to clients of the firm to include processing new and existing new homes instructions covering all aspects of individual plot sales disposals. Focus on the legal aspects of the transaction in accordance with the specified legal tasks within the workflows whilst supervising the legal administrator(s) on the administrative tasks. Organise and delegate the work according to volumes and priorities. Contribute to the new case management workflow setups and contribute/edit the standard documents for this area of work.
2. Manage team operations by: being responsible for the first line of communications with client sales teams; managing the team through the transition to greater volumes of work; being responsible for billing and administration processes in line with team procedures; taking responsibility for delegating work to the legal administrator(s) where appropriate; managing cash and disbursement control and working on ad hoc projects as and when required such as the introduction of a case management system to improve team productivity.
3. Develop your own self-organisational and interpersonal skills so that: work is prioritised and progressed as efficiently as possible; your Team Leader and the partners in the Group are sufficiently aware of your workload and specific issues which arise on your matters and you maintain a flexible and proactive approach to work and good working relationships with external institutions including clients, the land registry, search providers, lenders and any professional trade bodies.
4. To ensure that professional services provided by the team are of the highest quality, that client care standards are effectively maintained and that work completed meets the appropriate standards. To ensure that the files are maintained properly and that matters are progressed in line with the firm’s standard up to and including billing and file closing. |