Lewis Silkin is a UK top-100 commercial law firm with offices in London, Oxford, Cardiff and Hong Kong. The firm is recognised by clients and industries alike as being distinct: for its deep understanding, insight and advice to creative, innovative and brand-focused businesses; for its market-leading international practice in employment, immigration and reward; and for delivering pragmatic, commercial advice in a refreshingly human way.
With 59 partners and more than 300 staff, the firm is structured around two key divisions.
In employment, immigration and reward, it is consistently top-ranked, and was named HR Law Firm of the Year 2015 by the Legal 500. With over 100 lawyers, Lewis Silkin’s employment and immigration team offers an unrivalled service supporting clients, including many of the world’s leading businesses, on their HR, employment and immigration law needs domestically and internationally.
The creators, makers and innovators team is made up of leading advisers for creative, innovative and brand-focused businesses, offering a deep understanding of the industry sectors in which clients operate combined with real expertise across a wide range of legal services. From start-ups to multinationals, the firm’s comprehensive and commercially focused advice helps clients succeed in an increasingly complex and converged international marketplace. |
The IT department is comprised of 10 people, including 4 people in the IT helpdesk team, and supports approximately 390 users across the firm. The team has a relaxed, sociable, working atmosphere whilst providing a high level of support to its users. |
The Junior IT Assistant role is to assist with the streamlined operation of the IT team. The role will work across the whole team on various tasks, projects and regular processes as required.
This varied role will require flexibility, quick learning, creativity self-motivation and the ability to work unsupervised, some IT business experience is preferred, however, an interest in IT technologies, an inquisitive nature and customer service skills are required to enhance and develop this role. Training will be available where required.
Responsibilities:
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Assisting with development of our client portal systems including building sites from templates and giving access to clients and internal staff
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Completing audits and producing reports from system generated logs and stats to assist the team in investigating patterns and trends for further investigation
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Updating the firm’s Intranet and disaster recovery sites
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The creation of new joiners in a timely manner including testing access to enhance the on-boarding process
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Responsible for processing leavers and ensuring access to systems is proactively managed
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Assisting helpdesk with overflow work from our helpdesk ticketing system where required for the smooth delivery of the service
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Assisting the team in hardware and software upgrades and rollouts often out of hours or at weekends
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