Billing Assistant

Lewis Silkin is a UK top-100 commercial law firm with offices in London, Oxford, Cardiff, Dublin and Hong Kong.  The firm is recognised by clients and industries alike as being distinct for its deep understanding, insight and advice to creative, innovative and brand-focused businesses; for its market-leading international practice in employment, immigration and reward; and for delivering pragmatic, commercial advice in a refreshingly human way.  With 60 partners and more than 340 staff, the firm is structured around two key divisions; Employment, Immigration and Reward (EIR) and the Creators, Makers and Innovators (CMI).

This role is part of the Finance Department, but with alignment to the EIR Division. We have a substantial Employment practice with over 150 lawyers, attorneys and specialist support staff practising in this area. We are one of the UK’s largest employment law practices with a global reach as members of the lus Labrois and with an international base in Hong Kong and Dublin. 

Our specialist Immigration team have the expertise to hit the ground running to minimise and reduce the impact and stress related to relocations on our clients and provide immigration services to businesses, high net worth individuals and high-profile celebrities or athletes.

The objective of this role is for the Billing Assistant to work alongside the fee earners, secretaries and divisional management in EIR to co-ordinate the EIR billing processes.

• Use of the firms auto-billing system - generation, deletion and updating of proformas.
• Working with the fee-earners and their secretaries to ensure timely proforma review, approval and return to billing.
• Dispatching finalised bills to clients and acting as the first point of contact for client queries.
• Liaising with matter handler/partner/secretaries the billing and credit control teams to resolve invoice queries.
• Liaising with Billing and Cashiers on a daily basis, requesting disbursements be added, requesting amends/transfers, requesting monies on account to be applied, ensure accurate and timely production of invoices and other various tasks.
• Return monies on client account and/or refunds as necessary, contact client for bank details and prepare immediate payment forms.
• Developing and maintaining practice billing guidelines.
• Managing billing projects for key clients e.g. accrual requests
• Support key client relationships with regards to managing bill delivery in line with client procurement requirements/expectations.
• Assist with developing client inception process to improve the collation of client specific data within Intapp to reduce bill cancellations.
• Preparing payment request forms in line with agreed process.
• Any other reasonable request made of the job holder, in line with the level and experience of the role

We are looking for an enthusiastic and hardworking Billing Assistant to join our busy team.  The successful candidate must have a professional manner and excellent communication and interpersonal skills.  They must enjoy working in a team environment.  They will need to have excellent numeracy skills and be highly organised.  They must have a flexible nature and a co-operative and willing attitude. 

Abilities and desired qualities:

• Attention to detail – a high level of accuracy is essential.
• Ability to manage a busy workload.
• Ability to meet deadlines and work under pressure.
• Ability to communicate at all levels.
• Team player and enthusiastic.
• Professional in conduct at all times.
• Punctual at all times.

IT skills required:

• Sound IT skills – experience of Word and Excel.  Although not necessary, it would be helpful to have experience of Elite or a similar system.  Full training on document management and practice management systems will be provided.  Experience of having worked in a finance/billing role would be desirable.