Risk Coordinator

Closing date: 19/04/2021
Term: Contract
Working hours: Full-time
Team: Risk
Location: UK-Wide
The firm

Let us introduce ourselves…

It is the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams; together we win.  As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!   

We believe in trusting our people to make the right decisions for themselves from how you dress, to how, when and where you work – we focus on outputs. 

Our Team:

Our Risk team of around 10 people is based in the Birmingham and Leicester offices.  Reporting to General Counsel, the team takes a proactive approach and works closely with the firm to manage risk, ensure compliance with legal and regulatory requirements and embed a best practice culture across our eight offices. 

The role:

We have a brand new opportunity for a motivated Coordinator looking to join our Risk team on a fixed term of 9 months.

You will support our Head of Compliance and the rest of our collaborative team in reviewing and auditing our existing processes.  Here, you will be assisting in the development and implementation of new policies and procedures to support our plans for growth, in line with our House of Brands strategy.

This role would suit someone with interest in the regulatory environment, a keen eye for detail and who works well under pressure.

You key duties will be:

  • with the support of the Head of Compliance, creating and delivering new risk policies, processes and procedures to educate and protect our business as it acquires new entities
  • assisting with the management and governance of the ISO standards
  • auditing the ISO standards as and when required to ensure continued compliance across the business
  • ad hoc targeted audits.
  • assisting with the development of our risk and governance landscape for our House of Brands strategy including obtaining new standards and the management of a number of different regulatory regimes.
  • developing and implementing a revised complaints procedure suitable for our House of Brands, including introducing (in conjunction with out IT team and third party suppliers) an electronic front door for complaints and utilising AI

Skills and experience you will have:

  • a minimum of 12 months’ experience of working in a governance/compliance function
  • proven ability in planning and organising small projects and prioritising work streams
  • excellent organisational skills
  • first-class IT skills, with advanced knowledge of Excel is essential
  • excellent communication skills – written, verbal and report writing

Key competencies you will need:

  • excellent attention to detail and accuracy, as well as the ability to prioritise your workload
  • the ability to work independently, using your initiative to progress projects and decision, as necessary
  • to be comfortable working as part of a team and receiving feedback to develop in your role
  • a flexible approach with the ability to change plans as circumstances evolve
  • to be resilient and comfortable working in a fast-paced environment
  • strong interpersonal skills and the ability to communicate at all levels
  • commitment, flexibility, and a team player approach drive, enthusiasm, commitment and a team player approach

About you – you will be:

  • highly enthusiastic, willing to go the extra mile and be happy to go beyond the job description
  • respectful towards others and have a positive, willing and ‘can do’ attitude
  • keen to learn, interested in driving your own career progression and be proactive in taking ownership

Agile Working:

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Leicester, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon, Lincoln and Sheffield.  This role will be predominantly home based with travel as required into any of our office hubs.

Additional information

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.


Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.