Credit Controller

It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win.   As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!    

We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.  

Want to find more about our amazing benefits?

Our Finance team is made up of over 40 people who work from a variety of our office locations. The work is split into four core areas; Financial Accounting, Financial Operations, Business Partnering and Partner Services.

The team work closely with our other business operations teams to provide a first class service. They are responsible for the sound financial management of the firm, including cash flow, budgeting, internal and external reporting and audit. They have responsibilities for the safe-keeping and operating of our clients’ funds held on account and also deal with payroll, credit control, work-in progress, partner finances and tax returns. The team also provide bespoke finance business partnering support to all other areas of the business.

The role of Credit Controller is a key part of the Financial Operations team and will report into the Credit Manager.  This role is offered on a 12 month fixed term contract.

Your key duties will be:

• managing a portfolio of clients and prompt collection of debtors in line with the Credit Policy.
• chasing outstanding debt by phone, email and letter
• minimising overdue debt and achieving monthly cash collection targets.
• managing invoice queries and account issue resolution.
• attending meetings with the legal teams to manage potential risk.
• identifying and escalating any potential difficulties on payment collection
• issuing monthly statements.
• travelling to other office locations to review queries with teams as necessary.

Skills and experience you will have:

• previous experience in a Credit Collection role preferably within the legal sector.
• knowledge of Axxia / Aderant systems (desirable)
• highly computer literate - Excel, Outlook
• analytical and highly organised
• strong communication skills with the ability to build strong relationships and influence internal and external stakeholders
• ability to work to tight deadlines on your own initiative.
• confident to manage multiple priorities in a changing environment.
• excellent attention to detail and high degree of accuracy is imperative..
• strong commercial focus and good business acumen.
• passionate and committed to achieving results.

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Leicester, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be based from our Birmingham office with the option to work from home and travel as required to our other West Midlands hubs.

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.