Facilities Supervisor

Closing date: 13/12/2017
Term: Permanent
Working hours: Full-time
Team: Client Services & Facilities
Location: Birmingham
Let us introduce ourselves…

Shakespeare Martineau is a law firm with big ambitions for both our clients and our people. We are one firm of original thinkers, inspired to create an outstanding future for our clients, our people and our community. 

Working with organisations of all sizes our team delivers a broad range of specialist legal services, and has particular expertise across sectors including but not limited to; energy, education, banking & financial services, investment funds and advanced manufacturing.  

Our vision is to be the outstanding legal force in our specialist sectors and markets. Our people are renowned for their flair and individuality.

We firmly believe that people and spirit are at the heart of everything we do. Our commitment is to help all our people fulfil their careers and ambitions and we strive to create an environment where each individual can understand and then achieve their full potential. Great performance for us is a blend of excellent technical and business skills and the talent and drive to do things differently.

The opportunity

The role:

You will facilitate the provision of services to clients and staff by assisting the Facilities & Health & Safety Manager to ensure the smooth running of facilities at their base office providing a well maintained, safe and secure working environment.

The key duties include:

  • monitoring maintenance and upkeep of premises, liaising with contractors and engineers where necessary
  • overseeing the monitoring of office supplies (stationery and non-stationery, including but not limited to cleaning materials and catering supplies)
  • space-planning where necessary and assisting with internal moves; regular update of floor plans
  • the daily liaison with facilities team leader to ensure the smooth running of:
  • storage of files, wills and deeds within the relevant office
  • post and DX operations
  • post opening and ensuring post is distributed on time
  • ensuring our ISO27701 & ISO9001 compliance is adhered and documents associated are updated and maintained
  • oversee holiday requests - following the key blocking group restrictions to ensure adequate cover at all times whilst liaising with the facilities team leader
  • assisting with implementing the health and safety policy, including but not limited to:
  • accident and near miss reporting
  • first aid
  • fire safety and evacuation
  • induction for new starters
  • manual handling
  • risk assessments – generic, DSE and new and expectant mothers
  • acting as on site Fire Controller in the event of an evacuation
  • dealing with health and safety issues as they arise to ensure a safe working environment
  • supporting the facilities team leader to ensure an excellent service is provided by the facilities team
  • monitoring general housekeeping, ensuring the premises are tidy and walkways are clear and free of any trip hazards; ensuring fire exits are clear at all times
  • assisting with any of the above duties across all sites as required ensuring the smooth operation of facilities and health and safety across the firm
  • oversee the document production service within the firm
  • working in accordance with the firm’s quality and compliance procedures
  • presenting a well-groomed appearance and courteous manner at all times
  • assisting with any other duties, using initiative when necessary, to ensure the smooth running of the office
  • dealing with all matters in a confidential manner
  • assisting with the integration of new members of staff
  • maintaining an up to date working knowledge of IT systems within the firm
  • attending appropriate in house training courses
  • undertaking projects and any other tasks as directed by the line manager

Working hours are on a flexible shift basis covering 8.00 am to 6.00 pm Monday to Friday, working 37 hours in total per week.

Skills and experience you will have:

  • a NEBOSH qualification is essential
  • prior experience supervising the maintenance of a building is desirable
  • prior exposure to a similar role in professional services is highly desirable

Key competencies you will need:

  • a professional presentation, excellent communication skills and strong attention to detail
  • a willingness to learn and a passion to provide a great service every time
  • a high degree of drive, self-motivation and energy
  • a “can-do” personality with the able to make things happen
  • to be committed to delivering excellent levels of service to internal and external clients at all times
  • to be able to react to change and prioritise accordingly
  • the willingness to be flexible, performing responsibilities not identified in this role specification, and assuming responsibilities as the firm’s needs change
  • to be a task completer with a strong focus on getting things done
  • to be a team player and want to make a difference, good leadership skills
Additional information

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.