Records Manager

Closing date: 18/03/2018
Term: Permanent
Working hours: Full-time
Team: Client Services & Facilities
Location: Birmingham
Let us introduce ourselves…

Shakespeare Martineau is a leading law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

Our multi-disciplinary team delivers a broad range of specialist legal services, and particularly stands out for its expertise across sectors including, but not limited to: energy, education, banking and financial services, investment funds, healthcare and advanced manufacturing. 

We’re proud of our people’s varied backgrounds and expertise. Our different qualities stand out and make us interesting to our clients.

We firmly believe in working hard and being ambitious. We look to recruit and develop talented people to achieve their potential - and who will contribute to achieving ours too.

Here you can fulfil your ambitions, whatever they are and however rapidly you want to achieve them. Together, and individually, we create exceptional results.

Meet the team

To provide truly outstanding client service we work as one team.  Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.  The Groups include; Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Our Operations team is at the core of our business. It is made up of 3 sub teams – Facilities, Client Services and Reception totalling around 60 people based across all our office locations. 

The teams provide an excellent and proactive support service to our internal and external clients. From ensuring that all visitors to the firm receive a warm welcome to providing a well maintained and safe working environment and ensuring the smooth running of our facilities, they put hospitality and service at the heart of everything they do.

The opportunity

The team:

To provide truly outstanding client service we work as one team.  Our Business Operations group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients.  The groups include; Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Our Operations team is at the core of our business. It is made up of 3 sub teams – Facilities, Client Services and Reception totalling around 60 people based across all our office locations.

The teams provide an excellent and proactive support service to our internal and external clients. From ensuring that all visitors to the firm receive a warm welcome to providing a well-maintained and safe working environment and ensuring the smooth running of our facilities, they put hospitality and service at the heart of everything they do.

The role:

We are looking for a Records Manager to join our Operations team, part of the Business Operations group.

You will be responsible for effectively managing our electronic and paper-based information, and appropriately preserving and / or destroying legacy data in line with current legislations.  This will require an active role and knowledge in both information management as well as compliance. 

You will be based in our Birmingham office; occasional travel to our other offices will be required as and when requested.

Your key duties will be:

  • overseeing the management of electronic and paper-based information within the firm
  • working closely with our file storage providers in identifying legacy files / systems and storage
  • identifying appropriate record-management resources and establishing new systems
  • maintaining and evaluating current and new archiving processes and storage
  • managing the data archive / destruction process
  • researching and advising on legal and regulatory matters, often involving judgements in areas such as data protection matters, including GDPR and other legislations
  • providing training to other members of staff, who have access to / responsibility for data records
  • assisting with enquiries and requests from other members of the firm, and giving appropriate access to information

Skills and experience you will have:

  • a minimum of 2 years in a similar role, with experience in archive destruction and records management
  • an ARA accreditation is desirable, not essential
  • excellent communication skills, liaising with colleagues, storage providers and suppliers
  • solid negotiation skills to influence others at different levels

Key competencies you will need:

  • the ability to react to change, prioritise accordingly and maintain strong organisational skills
  • a willingness to be flexible, performing responsibilities not identified in this role specification, and assuming responsibilities as the firm’s needs change
  • to be a team player and want to make a difference
  • the ability to provide practical and pragmatic solutions with speed and efficiency

About you – you will be:

  • willing to go the extra mile for internal and external clients
  • respectful towards others and have a positive, willing and ‘can do’ attitude
Additional information

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.