Facilities Assistant

Shakespeare Martineau is a leading law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

Our multi-disciplinary team delivers a broad range of specialist legal services, and particularly stands out for its expertise across sectors including, but not limited to: energy, education, banking and financial services, investment funds, healthcare and advanced manufacturing. 

We’re proud of our people’s varied backgrounds and expertise. Our different qualities stand out and make us interesting to our clients.

We firmly believe in working hard and being ambitious. We look to recruit and develop talented people to achieve their potential - and who will contribute to achieving ours too.

Here you can fulfil your ambitions, whatever they are and however rapidly you want to achieve them. Together, and individually, we create exceptional results.

To provide truly outstanding client service we work as one team.  Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.  The Groups include; Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Our Operations team is at the core of our business. It is made up of 3 sub teams – Facilities, Client Services and Reception totalling around 60 people based across all our office locations. 

The teams provide an excellent and proactive support service to our internal and external clients. From ensuring that all visitors to the firm receive a warm welcome to providing a well maintained and safe working environment and ensuring the smooth running of our facilities, they put hospitality and service at the heart of everything they do.

The role:

The role is to provide a first class facilities service to the staff and partners of the firm and to provide cover for meeting room service when required.

Your key duties include:

• processing incoming and outgoing mail
• collecting and distributing internal correspondence throughout the business
• maintaining stationery levels
• providing photocopying support for our legal teams
• assisting with the preparation and layout of rooms
• assisting in the archiving and retrieval process
• organising catering for meetings
• handling receptionist duties
• providing telephony assistance when covering reception duties
• carrying out ad hoc facilities duties as required

Working hours are on a flexible shift basis covering 7.30 am to 6.00 pm Monday to Thursday and 7.30 am to 5.30pm on Friday; working 37 hours in total per week.

Key competencies you will need:

• professional presentation and excellent communication skills
• the ability to prioritise workload in a frequently changing environment
• a willingness to learn and a passion to provide a great service every time  

About you – you will be:

• self-motivated and with a desire to succeed
• tidy, well organised and proactive
• able to self-manage and take ownership of problems
• highly enthusiastic, willing to go the extra mile and be happy to go beyond the job description
• respectful towards others and have a positive, willing and ‘can do’ attitude
• keen to learn, interested in driving your own career progression and be proactive in taking ownership of this

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.