Litigation Legal Assistant/Senior Litigation Legal Assistant

Shakespeare Martineau is a leading law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

Our multi-disciplinary team delivers a broad range of specialist legal services, and particularly stands out for its expertise across sectors including, but not limited to: energy, education, banking and financial services, investment funds, healthcare and advanced manufacturing. 

We’re proud of our people’s varied backgrounds and expertise. Our different qualities stand out and make us interesting to our clients.

We firmly believe in working hard and being ambitious. We look to recruit and develop talented people to achieve their potential - and who will contribute to achieving ours too.

Here you can fulfil your ambitions, whatever they are and however rapidly you want to achieve them. Together, and individually, we create exceptional results.

Our Litigation & Dispute Resolution group has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ corporate requirements.

Our specialist Defendant Insurance team represent a variety of blue-chip clients, insurers and intermediaries advising in all matters of contention arising out of employer, public, property and motor liability claims. In addition to defending such claims we lead, often as part of the first response team, investigations into causation liaising with all relevant stakeholders. Additionally we advise insurers and syndicates on matters of indemnity and coverage including declaratory proceedings. We are also known for representing household insurance names, often dealing with very complex and high value claims. With an insurance pedigree going back to the 1960’s, our aim is to become the premium service provider of choice within the insurance market.

The role:

You will provide a high quality legal service to a nationally known client dealing with the defence of their small and fast track motor claims post litigation and MOJ Stage 3 claims.

This opportunity can be based in either our Birmingham or Stratford-Upon-Avon office.

Your key duties will be:

• assisting a partner to produce high quality legal services to the client
• dealing with the client and third parties in a professional manner, maintaining close and regular contact, as required
• assisting with monthly billing, all client specific billing and other related financial administration
• dealing with all forms of motor claims
• supporting and assisting a partner in the delivery of service level agreements
• carrying out legal research in relation to liability disputes, case law and technical areas of motor law
• assisting with promotional and business development activity, as required
• maintaining good file management including; electronic and paper storage, archiving and filing
• taking telephone calls, handling queries and enquiries, where appropriate
• photocopying, scanning and collating documentation
• opening and closing files, as required
• overseeing and managing the management information requirements for the client
• dealing with all forms of motor claims including damage and personal injury
• reporting to clients and adherence to SLA requirements

Skills and experience you will have:

• a minimum of 12 months’ previous experience of motor claims including personal injury is preferred
• a relevant qualification
• confidence with IT skills, particularly Microsoft Word and Excel
• previous experience dealing with motor MOJ Portal claims
• previous experience of dealing with Management Information (MI)
• previous experience in using a case management system
• previous experience of credit hire claims

Key competencies you will need:

• a desire to exceed client expectations
• strong negotiation and communication skills
• the ability to build rapport with colleagues and clients alike
• a high degree of initiative and the ability to cope in a demanding environment
• excellent organisational and prioritising skills

About you – you will be:

• highly enthusiastic, willing to go the extra mile and be happy to go beyond the job description
• respectful towards others and have a positive, willing and ‘can do’ attitude
• keen to learn, interested in driving your own career progression and be proactive in taking ownership of this

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.