Shakespeare Martineau is a Top 50 law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.
As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.
Our people have a blend of excellent technical and business skills with the talent to do things differently.
Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues. We think it could be time you joined us. |
Our Litigation & Dispute Resolution group has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ corporate requirements.
Our specialist Defendant Insurance team represent a variety of blue-chip clients, insurers and intermediaries advising in all matters of contention arising out of employer, public, property and motor liability claims. In addition to defending such claims we lead, often as part of the first response team, investigations into causation liaising with all relevant stakeholders. Additionally we advise insurers and syndicates on matters of indemnity and coverage including declaratory proceedings. We are also known for representing household insurance names, often dealing with very complex and high value claims. With an insurance pedigree going back to the 1960’s, our aim is to become the premium service provider of choice within the insurance market. |
The role:
You will provide a high quality legal service to clients on a full range of defendant insurance matters whilst supporting the fee earners administratively.
Your key duties will be:
- opening and closing electronic files
- using a case management system to process and progress cases
- taking telephone calls and messages, handling queries and enquiries
- photocopying, scanning, faxing, printing, filing and collating documentation
- archiving, storage and retrieval of documentation (electronic and paper versions)
- typing documents and correspondence
- processing incoming and outgoing post and arranging couriers
- managing diaries for the team, booking appointments and making travel arrangements
- assisting with financial administration, liaison with finance team, processing cheque requests and expenses, preparation and despatch of invoices and collecting payment
- maintaining data on Excel spreadsheets
- assisting partners and solicitors to produce high quality legal services to clients on a broad range of defendant insurance work
- dealing with clients and third parties in a professional manner, maintaining close and regular contact, as required
- undertaking monthly billing, all client specific billing and other related financial administration
- dealing with all forms of liability, injury and motor claims
- dealing with personal injury and recovery claims, including reporting to clients and adherence to SLA requirements
- supporting and assisting senior fee earners and partners in the delivery of service level agreements
- assisting with promotional and business development activity, as required
- maintaining good file management, including electronic and paper storage, archiving and filing
- taking telephone calls, handling queries and enquiries, where appropriate
- photocopying, scanning and collating documentation
- opening and closing files, as required
- carrying out legal research, as required
Skills and experience you will have:
- some previous office administrative experience
- a minimum grade C pass at GCSE (or equivalent) in English Language and Mathematics
- confidence with IT systems to include Microsoft Word and Excel
- a good basic keyboard ability
- some previous experience of contentious legal work is preferred
- a relevant qualification
- previous experience in using a case management system
Key competencies you will need:
- the ability to work well in a team and develop good working relationships with colleagues and others
- good communication skills with the confidence to liaise openly and clearly with colleagues and clients
- the ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail
- to be able to demonstrate flexibility, initiative and confidence in your own ability
- the ability to build rapport with colleagues and clients alike
- a high degree of initiative and the ability to cope in a demanding environment
- excellent organisational and prioritising skills
About you – you will be:
- highly enthusiastic, willing to go the extra mile and be happy to go beyond the job description
- respectful towards others and have a positive, willing and ‘can do’ attitude
- keen to learn, interested in driving your own career progression and be proactive in taking ownership of this
Ideally candidates will have, or will be looking to attain, a legal qualification and be interested to pursue a career in the law. |
Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. |
