Inside Sales Executive

Shakespeare Martineau is a Top 55 law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.

We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.

Our people have a blend of excellent technical and business skills with the talent to do things differently.

Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues. We think it could be time you joined us.

To provide truly outstanding client service we work as one team.  Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.  The Groups include; Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Our Marketing team play a crucial role in helping the firm achieve its ambitious growth plans. The team is aligned to the business, shaping, embedding and delivering against the strategy, helping to retain and attract new clients whilst putting the client at the heart of everything we do.

The team of around 20 is based in Birmingham, Leicester and Nottingham. They are multi-disciplined, offering a range of services including client & business development, growth-led marketing, PR and communications and event planning for the firm. They pride themselves on understanding the changing marketplace, clients, legal groups and the sectors in which the firm operate to offer specialist knowledge and expertise.

The role:

We are looking for an Inside Sales Executive to join our Marketing team, part of the firm’s Business Operations group. 

You will support our Business Development Managers in the development of organic growth of the business through identifying key areas for growth within the teams and groups, spear-heading cross-selling initiatives across the business, driving sales management activity and supporting key account management. 

You will be accountable for maximising lead activity across the business, which would will include the sourcing of new client opportunities through inbound lead follow-up and outbound outreach (calls, emails, LinkedIn), through to routing qualified opportunities to the appropriate Regional Development Partner or Legal team.

Your key duties will be:

• generating leads in target sectors, key geographies or in order to support specific campaigns, via out-bound calling (cold list, lapsed clients, lead-scored contacts), social media (LI Sales Navigator), and email
• researching client accounts to identify key players that may be interested in further initiatives of what the firm can provide, as well as understanding customer needs and requirements
• following up inbound leads generated via demand-gen or referral network
• setting up meetings/introductions for partners &/or business development, and route qualified opportunities to the appropriate person and team
• exploring, developing and exploiting opportunities for additional services to existing client base.
• assisting in the tracking of leads and pipelines tracking by measuring impact, including follow-ups, conversion and revenue
• helping to expand contact base and maintain CRM, through the regular updating of information

Skills and experience you will have:

• a minimum of 2 years in a similar role, ideally in a law firm; experience in professional services will be considered
• demonstrable experience in dealing with various stakeholders
• excellent communication skills, liaising with colleagues, stakeholders and third parties
• solid negotiation skills to influence others at different levels
• a degree-level (or equivalent) education and a CIM qualification
• experience in the use of Microsoft Dynamics and Dotmailer (ideally although training will be provided for this)

Key competencies you will need:

• the willingness to work flexible hours, and additional hours as necessary to fulfil the role
• to be flexible, with the ability to react to change and prioritise accordingly
• to be committed to delivering excellent levels of service to internal and external clients at all times
• to be a team player and want to make a difference
• self-motivation and energy with  a “can-do” personality to make things happen
• to be enthusiastic and proactive, with an optimistic approach

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.