Facilities, Health & Safety Supervisor

Shakespeare Martineau is a Top 55 law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.

We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.

Our people have a blend of excellent technical and business skills with the talent to do things differently.

Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues. We think it could be time you joined us.

To provide truly outstanding client service we work as one team.  Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.  The Groups include; Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Our Operations team is at the core of our business. It is made up of 3 sub teams – Facilities, Client Services and Reception totalling around 60 people based across all our office locations. 

The teams provide an excellent and proactive support service to our internal and external clients. This includes, ensuring that all visitors to the firm receive a warm welcome, providing a well maintained and safe working environment and ensuring the smooth running of our facilities; they put hospitality and service at the heart of everything they do.

The role:

We are looking for a Facilities, Health & Safety Supervisor to join our Operations team, part of the Business Operations group.

The role will be based in our London office; occasional travel to our other offices will be required as and when requested.

Your key duties will include:

• conducting DSE workstation assessments
• processing incoming and outgoing mail inducting the distributing of internal correspondence throughout the business
• assisting in the archiving and retrieval process
• organising meeting rooms and provisions for refreshments
• handling telephony work
• providing occasional support to a busy reception
• carrying out general administration duties such as photocopying and scanning support
• organising couriers upon request
• ensuring stock is maintained; to include monitoring and ordering of catering supplies and stationery
• ensuring all health & safety processes and procedures are met and are consistently reviewed and implemented
• investigating and documenting any health & safety incidents or concerns to ensure that health & safety records are accurately maintained
• completing health & safety inspections, including fire drills and weekly fire alarm checks
• liaising with internal clients and external clients to provide excellent client service
• carrying out other duties and ad hoc assignments as requested by Head of Client Services and Facilities

Skills and experience you will have:

• a minimum of 12 months’ experience in a similar role, ideally gained within a legal or professional services background
• an accredited IOSH qualification is desirable however, not essential
• previous experience in conducting DSE’s workstation assessments
• a professional presentation, excellent communication skills and strong attention to detail
• the ability to prioritise workload in a frequently changing environment

Key competencies you will need:

• excellent communication and organisational skills
• the ability to react to change and prioritise accordingly
• to be a team player and want to make a difference
• the ability to provide practical and pragmatic solutions with speed and efficiency

About you – you will be:

• willing to go the extra mile for internal and external clients
• respectful towards others and have a positive, willing and ‘can do’ attitude
• passionate to deliver a truly excellent service every time

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.