Assists the Research & Knowledge Services (R & KS) Manager and Knowledge Strategy Manager with the tasks set out below.
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Works collaboratively with the Research & Knowledge Services team, in the London, US and European offices, providing legal and business related research queries as and when necessary and covers the R & KS staff in their absence. This includes: Providing cost effective research services in UK and US law using electronic and print resources.
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Conducts effective reference interviews.
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Uses the R & KS Department's workflow system, Workstream , for collaborating with staff members and communicating with attorneys.
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Participates in planning for new technologies and selecting new products.
Online Services:
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Assists the R & KS Manager with testing new products and services.
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Maintains online user lists by adding and cancelling passwords when required.
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Contacts vendors and troubleshooting when necessary.
R & KS Procurement and Serials Management:
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Orders and processes new books and journals, including their addition to the Library catalogue.
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Adds details of new books to the firm's current awareness bulletin.
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Shelves books using the Library of Congress system.
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Maintains the book sign out system and retrieving overdue books.
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Locates books for users.
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Circulates journals, marks in loose leaf updates, maintains serial records and circulation lists.
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Locates journals upon request.
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Obtains copies of articles from journals not subscribed to.
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Filing loose-leaf updates when required
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Contact leavers and request return of Library books, cancel leaver logins and update circulation lists
In-House Databases & Intranet:
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Updates and adds new content to the R & KS and Knowledge Strategy Slate pages
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Maintains various London office library related Access databases
Current awareness:
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Check electronic sources and email updates and produce English law current awareness alerts on various topics which are circulated to London attorneys
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Co-ordinate content, format and distribute Knowledge News (the KS & R &KS monthly update) to the London office.
Training (R&KS):
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Conducts R & KS inductions for new joiners, including trainees, vacation students and summer associates.
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Assists with R & KS related seminars from time to time.
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Assists with preparation of and maintaining R & KS brochures and training materials.
Assistance with legal training admin::
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Assists with the general administration of the London legal training programme including updating training records and assisting with the administration of training sessions.
General:
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Helps promote the R & KS Department to current and potential users.
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Assists with R & KS accounts and invoices when necessary.
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Participates in R & KS projects as and when required.
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Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
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Manages Firm resources responsibly.
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Complies with and understands Firm operation, policies and procedures.
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Performs other related duties as assigned.