Head of Compliance and Quality Assurance

Experience level: Advanced
Language requirements: English
Term: Permanent
Department: Compliance
Office: Dubai
The role

Al Tamimi & Company is currently looking for a Head of Compliance and Quality Assurance to be based in our DIFC office.

This individual will act as an internal consultant to the Firm, providing advice on any issues impacting on the quality of legal services delivered to clients and the overall compliance and regulatory environment. 

Duties and responsibilities are as follows:

  • Day to day management of conflicts team, Head of KYC and Compliance lawyer
  • Principal contact in the firm for all Compliance matters – quality, KYC, conflicts and engagement terms
  • Dealing with review of conflicts and KYC processes
  • Establishes and maintains a clear conflicts policy and consistent application thereof.
  • Responsibility for determination of sensitive or complex conflict issues or referring to conflicts committee
  • Guiding conflicts committee on determination
  • Reviewing engagement letters/terms of business
  • Supporting firm-wide initiatives (e.g. secretarial review, CRM) to ensure high standards and compliance
  • Visiting all regional offices to review and deliver compliance training
  • Initiating, drafting and updating the firm’s compliance policies
  • Monitor professional, legal and best practice developments particularly those necessitating changes to the quality of legal services delivered to clients.
  • Plan and implement projects designed to improve the quality, consistency and efficiency of the legal service provided by the Firm on a departmental, office and firm-wide basis
  • Develop, draft, maintain and communicate guidance notes, policies, procedures and precedents
  • Work with senior stakeholders (e.g. Partners, Heads of Department, Heads of Office) to analyse the causes of any client complaints, claims and compliance breaches and assist with remedial actions where appropriate
  • Assist Partners, Heads of Department and Heads of Office with client file audits and working practice reviews
  • Maintain a client feedback programme.
  • Responsibility for quality related aspects of RFPs and business development documents
  • Assist with training of Lawyers and if required, any other employees
  • Any other duties that may reasonably be required to ensure the success of the Quality Assurance function

 

Skills and experience
  • 10 - 15 years’ experience as  a fee earner within an international law firm
  • Legal qualified as a lawyer, with current knowledge of general regulatory and professional standards applying in a major legal market
  • Excellent communication skills
About Al Tamimi & Company

Al Tamimi & Company is one of the leading law firms in the Middle East and the largest law firm in the region, with presence in all of the six GCC countries. Established in 1989, the firm has 57 partners, staff of over 670, and 17 offices in nine countries throughout the UAE, Bahrain, Qatar, Iraq, Saudi Arabia, Jordan, Kuwait, Oman and Egypt.

The firm specialises in advising major international corporations and financial institutions, Middle East banks and government organisations, businesses and families in their global operations and investments. It has particular expertise in arbitration & ADR, banking & finance, dispute resolution & litigation, IP & data security, shipping & aviation, project & infrastructure finance, real estate & construction, corporate & commercial, technology, media & telecommunications, insurance and private client.

For more information please visit : www.tamimi.com