Learning & Development Consultant (Arabic/English)

Experience level: Intermediate
Language requirements: Bilingual (Arabic/English)
Term: Permanent
Department: Human Resources
Office: Dubai
The role

The Learning & Development Team, seated with in the Human Resources Department, is responsible for driving employee development to meet the firm’s vision of ‘Leadership through Professional Excellence’.

The L&D Consultant will work within the L&D Team to deliver the firm’s Learning and Development Curriculum and other professional development initiatives to the whole business. Responsibilities will include managing, designing, developing and delivering training modules and programmes for defined groups/audiences using a blended learning approach.

The L&D Consultant will develop relationships with HODs, managers and other stakeholders of the business to identify training needs to map out individual development plans and to monitor ongoing development of individuals.

This role requires a service-orientated professional who understands and will champion the Learning and Development Team’s (and the HR Department’s) objectives and services. 

  • The successful candidate must be a self-starter, creative problem solver and team player who is collaborative yet comfortable making decisions. Impeccable oral and written communication skills in both Arabic and English, and a demonstrated ability in designing, developing and delivering training solutions to the business.  The ideal candidate also thrives on meeting challenges and working under pressure in a demanding environment.

Key responsibilities:

  • Meet with new joiners on their first day in the firm and provide training and guidance in line with the firm’s onboarding and induction programme.
  • Together with other faculty subject matter experts, deliver training for new joiners on modules relevant to the induction programme (and for other employees as refresher sessions where required).
  • Work closely with HODs, partners, business services heads and employees, through general discussions and structured training needs analyses (TNAs), to understand departmental and individual training needs and skills gaps.
  • Ascertain as part of ongoing TNAs, effectiveness of training provided on employees’ skills and KPIs.
  • Participate in the delivery of the firm’s Learning and Development Curriculum, including:
  • Mapping out annual training plans, schedules and the training calendar;
  • Reviewing existing training interventions to ensure that they are current and relevant;
  • Creating and developing new training seminars, workshops and programmes including face-to-face classroom, online and eLearning;
  • Selecting appropriate up-to-date training methods and techniques for different developmental needs; and
  • Delivering programmes, workshops and seminars.
  • Participate in the organisation, administration and delivery of the annual development programmes.
  • Drive the administration and development of the CLPD Programme including liaising/collaborating with fee earners and others to develop accredited topical seminars and workshops to be delivered to the fee earners, to clients and in conferences.
  • Work with the HODs and partners to develop practice-specific legal/substantive training programmes to support fee earners’ technical development and the CLPD Programme.
  • Identify and develop the faculty of subject matter expert trainers to support the firm’s Learning and Development Curriculum, and host train-the-trainer sessions whether with internal or external providers.
  • Within the faculty, take the lead in delivering training across the whole firm on a variety of technical, management/leadership and skills training programmes, workshops and seminars.
  • Attend departmental meetings to provide L&D updates, progress reports, to answer queries and to reinforce the importance of professional development.
  • Assist employees with setting their annual Open Talk objectives and articipate in a firm-wide review of those objectives, analysing those that relate to training and development and utilising the data to create relevant training initiatives.
  • Manage the annual UAE National Internship Training Programme.
  • Manage, and participate in a wide range of projects and initiatives to implement a culture of learning into the business, and to ensure continuous improvement of the L&D services to the firm.
  • Review programme feedback and account for it in continuous improvement and design of future programmes to create an excellent employee experience.
  • Support, collaborate with and develop junior members in the L&D team.
  • Provide coaching and learning advice and solutions to heads, partners and individuals as required.
  • Champion the importance of professional development and the L&D Team’s support and profile within the firm

 

Skills and experience

Essential

  • At least 5 years’ experience within a similar learning and development role/environment.
  • Educated to degree level and have a keen interest in people and their development.
  • Proven experience as a training coordinator, trainer or training facilitator with hands on experience in coordinating multiple training events.
  • Experience with design, development and implementation of training programmes workshops and seminars using a blended learning approach and in consultation with subject matter experts and programme sponsors.
  • Excellent IT skills, including MS Office skills, LMS and web delivery (eLearning) tools.
  • Strong interpersonal and communication skills, including impeccable oral and written communication skills – the L&D Consultant will be liaising with all levels of the business.
  • Proactive, innovative and willing to challenge with confidence to take the initiative.
  • High level of attention to detail, excellent project management, organisation and time management skills to be able to handle multiple tasks under pressure.
  • Fluent Arabic and English.

Desirable

  • Previous experience in a law firm or professional services environment.
  • Experience with developing eLearning materials on eLearning development software.
  • Experience with IT coding for internet/websites.
The department

The Learning & Development Team, seated with in the Human Resources Department, is responsible for driving employee development to meet the firm’s vision of ‘Leadership through Professional Excellence’.

About Al Tamimi & Company

Al Tamimi & Company is one of the leading law firms in the Middle East and the largest law firm in the region, with presence in all of the six GCC countries. Established in 1989, the firm has 57 partners, staff of over 670, and 17 offices in nine countries throughout the UAE, Bahrain, Qatar, Iraq, Saudi Arabia, Jordan, Kuwait, Oman and Egypt.

The firm specialises in advising major international corporations and financial institutions, Middle East banks and government organisations, businesses and families in their global operations and investments. It has particular expertise in arbitration & ADR, banking & finance, dispute resolution & litigation, IP & data security, shipping & aviation, project & infrastructure finance, real estate & construction, corporate & commercial, technology, media & telecommunications, insurance and private client.

For more information please visit : www.tamimi.com