PLEASE NOTE: This is a fixed term role for 6 months
The responsibility of the Credit Control Team is to secure payment in accordance with the Terms of Business and communicate on a monthly basis with all internal clients, working with them to ensure that the Team meet cash collection and DSO monthly targets, and ensure that disputes and followed up and resolved in a timely manner, in order to achieve the above, bills must be produced accurately and in a timely manner throughout the month.
Main duties and responsibilities
To manage and minimise debt, on our largest Insurance Patron clients, whilst striving to achieve Weightmans monthly cash target and debtor days.
Working within a medium sized team, but being able to priorities own portfolio of work throughout the month.
It is essential that the successful candidate will have wide ranging current experience of dealing with major complex clients; this is an essential requirement of the position. Must have a good understanding of apportioned bills, reconcile any discrepancies. The role will involve working as part of the Claims Credit Control Team and closely with the Billing Team throughout the month ensuring both teams work well together.
You will be required to gain knowledge of all billing requirements for your portfolio of accounts you are responsible for to ensure prompt payment and, sharing the knowledge with your designated team colleagues, which will mean throughout the month the responsibilities of chasing debt will be a joint effort. Cover for the joint approach will be essential for sickness and holidays.
Key to the roll is being able to prioritise your work throughout the month to be most effective to hitting debt reduction targets.
- Assist with all billing aspects, striving to look for better ways to work with the client to speed up the payment process of our bills
- Acting as a main point of contact for all billing and credit control queries on your portfolio of clients
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Send out monthly client statements/letters
- Handle disputed bills and negotiate to bring payment within the agreed terms
- Provide accurate advice on billing queries and taking appropriate action
- Undertake account reconciliations as required
- Work confidently on own initiative and solve problems arising within department, reporting to Credit Manager as necessary
- Maintain accurate records of all chasing activity using the ARCS debt chasing diary system
- Meet monthly cash targets
- Distribute monthly reports to fee earners, keeping them informed of aging debt
- Understanding of SAR rules on moving client account monies
- Regular meetings with Fee Earners to ensure all debts are managed and kept to an absolute minimum
- Maintain confidence of fee earners and Partners through positive results
- There may be a requirements to visit other offices
- Participate in all Team Rota jobs
This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. |
