Data and Governance Co-Ordinator

Weightmans is a Top 45 law firm with offices throughout the UK. Having been recognised as the leading legal employer at the annual Britain's Top Employers awards and achieved record rankings in Chambers UK 2017, we are immensely proud of the work we carry out for our clients and the culture we provide to our people.

The Governance Team is primarily concerned with overseeing management information, SLA compliance and financial reconciliation for one major client.

Aim

To work as part of a team, supporting Case Handlers and ensuring that they comply with processes and procedures for a large Insurer client.  Responsible for the delivery of complete and accurate data, ensuring MI and financial requirements are of the highest standard.

Responsibilities

• Liaising with the Governance Manager, Client Operations Team and Case Handlers to ensure that the Firm deliver complete and accurate  information to the Client
• Liaison with case handlers and Finance Team to ensure the submission and completion of accurate data via the case management system
• Interrogating and confirming the accuracy of the data input by others
• Allocating new centrally-received instructions to the relevant teams and ensuring each case handler opens the case in accordance with the SLA
• Ensuring that concluded matters have been billed appropriately and accurate data submitted to the client
• Interrogation/filtering of existing MI database and delivery of spreadsheets / statistics as required in respect of specific criteria
• Complete Management Information procedures as and when required
• Ensure relevant deadlines, quality measures and KPIs are adhered to by the Case Handlers
• Work in accordance with Weightmans’ values

This list is not intended to be exhaustive and you will be expected to perform other duties.

• Excellent attention to detail
• Must be a team player
• Good IT literacy
• Ability to analyse and filter excel spreadsheets – advanced Excel knowledge desirable
• Ability to prioritise tasks is essential
• Experience of working in a busy office environment
• Ability to understand and work to client SLA (training will be provided)
• Good communication skills
• Knowledge of the civil litigation legal process is an advantage but not essential

Please note:

• Any reference to experience or PQE in our adverts or job descriptions is to be used as a guideline only. We welcome applicants from all backgrounds and with different levels of experience who can demonstrate that they fulfil the requirements of the role.

• The successful candidate appointed to this role will be subject to our standard background checking process, and any offer of employment made is conditional upon successful completion of those checks. Further details can be obtained from the Recruitment team.