E-Billing Co-ordinator

Closing date: 03/10/2018
Term: Permanent
Working hours: Full-time (Mon - Fri; 9:30am - 5:30pm)
Reports to: Revenue Manager
Department: Accounts
Location: London
The firm

Watson Farley & Williams was established in London in 1982 and is an international law firm dedicated to client care, legal excellence and investment in its people.  The firm has offices in Athens, Bangkok, Dubai, London, Frankfurt, Hamburg, Hong Kong, Madrid, Milan, Munich, New York, Paris, Rome and Singapore.

The firm has seen rapid expansion in size and geography.  Having started as a maritime law firm, in which it remains pre-eminent, the firm is today recognised for its specialist focus on five core sectors: Energy & Infrastructure, Maritime, Natural Resources, Real Estate and Transport in which it provides a full suite of services including finance, corporate, dispute resolution, tax, employment and regulatory.

Key activities/responsibilities
  • Working with and supporting colleagues within the Revenue Control team to deliver a first class revenue management service.
  • Effective liaison with Management Accounts, Credit Control and Cashiers teams to provide a seamless service from the Revenue team.
  • Ensuring adherence to Solicitors Accounts Rules and UK and EC VAT regulations.
  • Developing an effective working relationship with Partners and Associates.
  • On boarding of clients onto their e-billing platforms for all WFW offices.
  • Ensuring new matters are set up in accordance with client e-billing platforms at the onset of each matter (timekeeper rates; fee caps, etc.).
  • Ensuring bills are prepared in accordance with client agreements and the Firms' processes within all e-billing platforms.
  • Uploading all bills to e-billing platforms using the e-billing hub where relevant.
  • Troubleshoot e-billing rejections identifying and resolving as necessary assisting the successful invoice delivery.
  • Providing information to partners, fee earners and the credit control team on progress of e-bills issued, accruals and budgets.
  • Working closely with the Finance Systems Team to develop the Firm’s processes and procedures.
  • Other ad hoc tasks as agreed by the Revenue Manager including where necessary processing of bills for London and certain other international offices in Aderant. This will include credit notes, write offs and ad hoc queries.
Skills and experience – essential
  • Technical skills must include a good understanding of SAR and VAT rules, preferably with knowledge of multi-currency and multi-jurisdictional billing. Extensive experience of working within a revenue control and / or billing function in a law firm.
  • Well developed IT literacy, in particular Microsoft Office applications (Excel, Word etc).
  • Experience and knowledge of legal billing functionality preferably within either Aderant/CMS or Elite 3E/Elite Enterprise.
  • Experience and knowledge of e-Billing Hub and e-billing platforms: Collaborati, TyMetrix T360, Passport, CounselLink, Serengeti Tracker and others.
  • You will understand LEDES formats and UTBMS codes.
  • Strong client service principals and experience of working with Partners and Senior Associates a prerequisite.
  • Ability to take initiative and manage own workload.
  • Ability to take responsibility for problem solving.
  • Attention to detail and numerical accuracy.
  • Ability to work calmly under pressure and to challenging deadlines.
  • Excellent communication skills both written and verbal.
  • Flexible in attitude and approach to work.
  • Willingness to work beyond core hours when required.
  • A smart and professional appearance at all times.
Equal opportunities

At Watson Farley & Williams we value diversity and promote a culture of respect for each individual. We encourage workforce diversity at all levels and in all aspects from recruitment and selection to appraisal and promotion. All decisions relating to employment practice will be objective and based on merit and ability.