Telesales Executive

An excellent opportunity has arisen for a Telesales Executive to join the Sales team within our Silke office in Doncaster. 

Wilkin Chapman Silke Ltd is part of Wilkin Chapman LLP, one of the largest law firms in the Yorkshire and Lincolnshire region, providing a wide range of legal services to both businesses and individuals. The Firm achieves regularly department and individual recommendations in the UK's leading legal directories and is ranked 106 in the top 200 UK law firms by turnover.

Our Recoveries department is a market leader and one of the largest teams in the UK with over 120 employees based at Doncaster, Grimsby and Beverley.

You will be part of our Sales team based in Doncaster helping businesses to find solutions to assist them. You will be the first point of contact with clients and present an approachable, professional image for our Company.

• Making outbound calls to targeted businesses;
• Dealing with inbound calls and follow-up calls;
• Advising clients to generate accurate leads for Sales Managers;
• Operating a Salesforce Customer Relationship Management System to record call details and outcomes;
• Potential lead research and administration.

• Previous telesales, telemarketing or customer service experience preferred;
• CRM and/or Salesforce database experience is desirable but not essential as full training will be given.

Successful applicants must be able to demonstrate:

• Telesales, telemarketing or customer service experience;
• An excellent telephone manner;
• Good communication skills;
• Excellent customer service skills;
• Excellent IT skills;
• Understanding and adoption of the Firm’s values and behaviours.

Full training will be provided and you will work in a supportive team environment.

Wilkin Chapman Silke Ltd is part of Wilkin Chapman LLP and is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences.

Our Values

All that we do is shaped by our five values: Service, Teamwork, Approachability, Innovation and Commitment to achieving results. These values are the bedrock of Wilkin Chapman, they define who and what we are - they underpin everything that we do. For more information on our values, please click here.

If you have any queries regarding this position, please contact Rachel.fawley@silkeandco.co.uk.