Apprentice Administration Assistant

Term: Temporary
Duration: 1 year
Working hours: Full-time
Department: Document Production Services (DPS)
Location: Beverley

An excellent opportunity has arisen for an Apprentice Administration Assistant to join our Document Production Specialist team in Beverley. 

The Firm

Wilkin Chapman LLP is the largest law firm in Lincolnshire and East Yorkshire, providing a wide range of legal services to both businesses and individuals. The Firm regularly achieves department and individual recommendations in the UK's leading legal directories and is ranked 106 in the top 200 UK law firms by turnover.

The Role

The successful applicant will assist in providing high quality, efficient administrative support to fee earners with a focus on excellent customer service and continuous improvement.

The role will also include providing a professional first point of contact to clients, both face to face and over the telephone and assisting with the overall smooth running of the office. 

The position will initially be for a 12 month period and will provide the successful candidate with an opportunity to gain work based experience whilst working towards an NVQ level 2 in Business Administration.

Duties will include
  1. Assist DPS with collation of documents;
  2. Preparation of document bundles for fee earners to include pagination;
  3. Upload documents to disc;
  4. File, photocopy, scan and fax documents as and when required;
  5. IT literate to include Microsoft Office, Liberate and bespoke software packages;
  6. Help and maintain a clean office and clear desk;
  7. Handle confidential information in line with the firm’s data security protocols.
  8. Answer all incoming calls promptly and direct them to the appropriate person.
  9. Deal with routine and difficult enquiries from telephone callers and visitors effectively, efficiently and professionally.
  10. Convey messages clearly, quickly and accurately.
  11. Assist extension users with such problems that may arise.
  12. Sign in arrivals.
  13. Obtain signatures for all goods collected on the appropriate form.
  14. Check deliveries and sign paperwork.
  15. Take all post delivered during the day to a Partner before distributing.
  16. Maintain the appearance of the reception area.
  17. Book meeting rooms and inform staff of availability.
  18. Ensure reception area is kept presentable at all times.
  19. Other duties as required by Branch Partner.
Skills Required

Successful applicants must be able to demonstrate:

  • Ability to show initiative and establish positive working relationships with colleagues
  • Excellent communication and customer care skills
  • Excellent organisation and administration skills
  • Accurate keyboard skills and attention to detail
  • IT literate
  • Understanding and adoption the Firm’s values and behaviours.  
Equal Opportunities

Wilkin Chapman is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences.  We are an armed forces friendly employer.

Our Values

All that we do is shaped by our five values: Service, Teamwork, Approachability, Innovation and Commitment to achieving results. These values are the bedrock of Wilkin Chapman, they define who and what we are - they underpin everything that we do. For more information on our values, please click here.

If you have any queries regarding this position, please contact