Administration Assistant

An excellent opportunity has arisen for an Administration Assistant to join our Document Production Specialist team in Beverley. 

Wilkin Chapman is one of the largest law firms in Lincolnshire and South and East Yorkshire regions, with an unrivalled breadth and depth of expertise and experience.

We are distinguished by our approachability, innovation and commitment to providing the best service we can to our clients along with achieving and maintaining quality standards.

We believe that this quality, service-led approach is also reflected by the number of accreditations and recommendations that the firm regularly achieves with the UK's leading legal directories, such as Legal 500, Chambers UK and is ranked 111 in The Lawyer UK’s top 200 law firms by turnover. 

The successful applicant will assist in providing high quality, efficient administrative support to fee earners with a focus on excellent customer service and continuous improvement.

The role will also include providing a professional first point of contact to clients, both face to face and over the telephone and assisting with the overall smooth running of the office.

1. Assist DPS with collation of documents;
2. Preparation of document bundles for fee earners to include pagination;
3. Upload documents to disc;
4. File, photocopy, scan and fax documents as and when required;
5. IT literate to include Microsoft Office, Liberate and bespoke software packages;
6. Help and maintain a clean office and clear desk;
7. Handle confidential information in line with the firm’s data security protocols.
8. Answer all incoming calls promptly and direct them to the appropriate person.
9. Deal with routine and difficult enquiries from telephone callers and visitors effectively, efficiently and professionally.
10. Convey messages clearly, quickly and accurately.
11. Assist extension users with such problems that may arise.
12. Sign in arrivals.
13. Obtain signatures for all goods collected on the appropriate form.
14. Check deliveries and sign paperwork.
15. Take all post delivered during the day to a Partner before distributing.
16. Maintain the appearance of the reception area.
17. Book meeting rooms and inform staff of availability.
18. Ensure reception area is kept presentable at all times.
19. Other duties as required by Branch Partner.

Successful applicants must be able to demonstrate:

• Ability to show initiative and establish positive working relationships with colleagues
• Excellent communication and customer care skills
• Excellent organisation and administration skills
• Accurate keyboard skills and attention to detail
• IT literate
• Understanding and adoption the Firm’s values and behaviours.  

Wilkin Chapman is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences.  We are an armed forces friendly employer.

Our Values

All that we do is shaped by our five values: Service, Teamwork, Approachability, Innovation and Commitment to achieving results. These values are the bedrock of Wilkin Chapman, they define who and what we are - they underpin everything that we do. For more information on our values, please click here.

If you have any queries regarding this position, please contact recruitment@wilkinchapman.co.uk.