Receptionist

An excellent opportunity has arisen for a Receptionist to join the Facilities department in our Lincoln office.

Wilkin Chapman is one of the largest law firms in Lincolnshire and South and East Yorkshire regions, with an unrivalled breadth and depth of expertise and experience.

We are distinguished by our approachability, innovation and commitment to providing the best service we can to our clients along with achieving and maintaining quality standards.

We believe that this quality, service-led approach is also reflected by the number of accreditations and recommendations that the firm regularly achieves with the UK's leading legal directories, such as Legal 500, Chambers UK and is ranked 111 in The Lawyer UK’s top 200 law firms by turnover. 

The main responsibilities will include providing a professional first point of contact, both face to face and over the telephone and assisting with the overall smooth running of the office, including assisting colleagues with photocopying and assisting with the post.

The successful applicant should have excellent typing skills and knowledge of Microsoft Office packages. Candidates should have a polite telephone manner and excellent client care and communication skills. Previous experience in a professional environment would be beneficial. 

• Answering all incoming calls promptly and directing them to the appropriate person.
• Dealing with routine and difficult enquiries from telephone callers and visitors effectively, efficiently and professionally.
• Conveying messages clearly, quickly and accurately.
• Assisting extension users with such problems that may arise.
• Signing in arrivals.
• Obtaining signatures for all goods collected on the appropriate form.
• Checking deliveries and signing paperwork.
• Maintaining a professional appearance of the reception area.
• Booking meeting rooms and informing staff of availability.
• Other general office and administrative duties as required.

Successful applicants must be able to demonstrate:

• A proven ability to be able to work under pressure to tight deadlines
• An ability to show initiative and establish positive working relationships with colleagues
• Excellent communication and customer care skills
• Excellent organisation and administration skills
• Accurate keyboard skills and attention to detail
• IT literate
• Understanding and adopting the Firm’s values and behaviours. 

Wilkin Chapman is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences.  We are an armed forces friendly employer.

Our Values

All that we do is shaped by our five values: Service, Teamwork, Approachability, Innovation and Commitment to achieving results. These values are the bedrock of Wilkin Chapman, they define who and what we are - they underpin everything that we do. For more information on our values, please click here.

If you have any queries regarding this position, please contact recruitment@wilkinchapman.co.uk.