Financial Hygiene Administrator

An excellent opportunity has arisen for a Financial Hygiene Administrator to join our Accounts team in Grimsby.

Wilkin Chapman LLP is the largest law firm in Lincolnshire and East Yorkshire, with an unrivalled breadth and depth of expertise and experience.

We are distinguished by our approachability, innovation and commitment to providing the best service we can to our clients along with achieving and maintaining quality standards.

We believe that this quality, service-led approach is also reflected by the number of accreditations and recommendations that the firm regularly achieves with the UK's leading legal directories, such as Legal 500, Chambers UK and is ranked 111 in The Lawyer UK’s top 200 law firms by turnover.

The successful candidate will be involved in providing a cost collection service and financial hygiene assistance to fee earners, Partners, and staff.

Credit Control

• Cost collection for all branch offices using the credit control functionality in Liberate.  To include telephoning clients and sending reminder letters and emails.
• Manage and process cost collection for the builder clients in the plot sales teams
• Produce statements of account for clients as required.
• Deal with queries from clients and fee earners.
• Produce regular statements of account for Local Authority clients and other Recoveries clients.
• Obtain authority to pass clients to the Recoveries department for debt collection.
• File paid and unpaid bills.
• Produce management reports where required.
• Monitor Employment Advice Line matters in respect of billing and credit control.
• Undertake any other duties as required by the Credit Control and Financial Hygiene Manager in line with credit control procedures.

Financial hygiene

• Promote and provide effective financial hygiene assistance within the business using management report data and individual Matter Maintenance Reports (MMR)
• Undertake MMR training with each new fee earner at the point of the issue of their first return
• Check for inactive matters that can be closed and archived from the system
• Liaise with cashiers regarding file closures and any postings that are required
• Check for client account balances after the legal transaction has ended
• Check for unpaid bills ensuring that they are in the credit control system
• Check for unbilled disbursements and liaise with fee earners to ensure they are billed to the client
• Check WIP level – should the matter be interim billed?  Should it have a funding type code to exclude from interim billing?
• Check that each fee earner has completed and returned their MMR and chase where applicable
• Work with the rest of the team to ensure each Fee earner understands what is required and is regularly seen on a one to one basis

The ideal candidate for this position will have:

• GCSE Maths & English grade 4 or above (or equivalent)

Successful applicants must be able to demonstrate:

• Accurate key board skills
• Strong attention to detail
• Capability of meeting deadlines
• Team player
• Excellent communication and customer care skills
• Proficient user of all Microsoft packages
• Understanding and adoption of the Firm’s values and behaviours.

Wilkin Chapman is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences.  We are an armed forces friendly employer.

Our Values

All that we do is shaped by our five values: Service, Teamwork, Approachability, Innovation and Commitment to achieving results. These values are the bedrock of Wilkin Chapman, they define who and what we are - they underpin everything that we do. For more information on our values, please click here.

If you have any queries regarding this position, please contact recruitment@wilkinchapman.co.uk.